Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

February 16, 2022

The customer care is super helpful assisting me the initial setup. Very professional and clear about the whole system. I am confident enough to upgrade my plan after it is running smoothly for my tracking. Hope my customers will be happy once I have enabled AfterShip ;)

Afterwork Grocery
Hong Kong SAR
3 months using the app
July 4, 2021

very helpful support and very good service i highly recommend to install the app to let your customers track there orders easily

giabags
United States
3 months using the app
February 6, 2022

Javid was just very great for the customer support ! Very fast, friendly and dedicated. This app is very great for our business

Floriova
Canada
3 months using the app
September 2, 2019

AfterShip is doing an amazing job, but I can't upgrade my plan because I don't make any sales yet. when I make sale i'll come back to upgrade my plan.

LionXpoStore
United States
3 months using the app
June 8, 2017

One of the best apps in shopify. Easy and cool

Zinniashop In
India
3 months using the app
October 13, 2016

This app is easily configurable , and was quick to setup. A good option to have on your site for your customers to track their orders.

Aryana Designs
India
3 months using the app
February 20, 2023

Animesh was an immense help with getting all my problems fixed. Love the app, it integrates seamlessly into shopify as well.

Intrinsic Boutique
United States
3 months using the app
July 5, 2024

very supportive 48 hour / Day .

MOLLTE
United Arab Emirates
About 2 hours using the app
May 31, 2017

Aftership has helped us in the crucial stage of building our store. We were worried about integrating a shipment tracking app before because of all the different providers out there. However, when we found Aftership, integration was even simpler than the click of a button. I especially like the pay as you go feature, makes it much easier than having fixed monthly payments.

Feetyweety
United States
3 months using the app
September 2, 2022

Super App, je recommande: Support réactif, l'utilisation facile à comprendre et les fonctionnalités facilite mon travail.

Be Curly
France
3 months using the app