Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

Edited March 18, 2021

great app. and the guys manish and varum helped me get the widget working perfectly on my shop. great customer support and the app works perfectly

iLight-case
China
3 months using the app
March 4, 2021

just started using it and so far so good! the FREE PLAN is amazing for a start-up! plus you can have your tracking page on your website! very convenient.

SneakeyGrdn
United States
3 months using the app
May 25, 2017

Hands down 5 STARS, absolutely excellent app. Clear and easy to set up would highly recommend!

Thats Nice Thats Different
Australia
3 months using the app
Edited November 16, 2023

Very useful application, I recommend. I would especially like to thank Priya and Rajat for her help and assistance.

Petit Trésor
France
3 months using the app
April 7, 2021

I had a problem with shipments, wrote a quick message in the chat, and in 2 minutes support answered and helped me resolve my problem.

Boormo
Slovakia
3 months using the app
February 24, 2023

Amazing app, very very useful and a very important one as it is much needed by almost any store, would totally recommend

anytimepaws
United Kingdom
3 months using the app
March 22, 2017

This app works pretty well for my online store, yes I would use it again and yes i would recommend it to friends

Bambino Palace
United States
3 months using the app
November 23, 2022

great customer support and very cooperative staff in terms of guidance and i really appreciate and looking forward to them

shopeebay
United Kingdom
3 months using the app
November 9, 2017

so far this app is doing nothing for me. says i have a free account however, it doesnt pull in any of my (2) shipments and am unable to track them via shopify. as stated by this app it does track from china epacket.. but if it doesnt recognize my shipments then how can it help. I have a feeling this is more of a go premium and upgrade your account.. I also cannot use sms or email unless i upgrade my account. i emailed support and all i have gotten is to wait while they research but that was days ago... so dont think i would refer to anyone.

Doggie Zoom Zoom
United States
3 months using the app
November 23, 2021

I love the Aftership App. I received an immediate response and assistance from Shubham and he did a great job. At this time,i have no immediate issues or concerns because i think Aftership is a great App.

I am She Inc.
Canada
3 months using the app