Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

November 27, 2021

Thanks Neha for the awesome smooth assistance. satisfied to the max! best tracking app. 111111111111

Guliana Galilea
France
About 1 month using the app
March 7, 2017

This has been an amazing app for our online store. One customer actually emailed to say how much she liked this approach, she hasn't done a lot of online shopping so was a whole new experience for her. But it was a great experience for her, so a great experience for us. Especially as she has since come back to buy from us.
An Amazing app, that everyone should at least try.

Kandts Shop
United Kingdom
About 1 month using the app
July 20, 2020

Aftership has completely failed in tracking and destroyed our customers tracking last 6 months.

We would like to ban this group for ever.

They demand huge money to run small apps.

It is not worth to have it.

We are uninstalling this apps for ever.

Inaaz.biz
India
Over 2 years using the app
May 16, 2020

IF I COULD GIVE A - SCORE I WOULD THE SUPPORT IS LAZY UN MOTIVATED. HAVING A COMPLEX ISSUE THEY REALLY COULDNT GIVE A SH...T

Floucia
Australia
Over 2 years using the app
AfterShip & Automizely replied May 21, 2020

Thank You for the review, may I please request you to kindly reply to the email sent and we can discuss any feature related complexity.

December 12, 2015

very nice tool , i like it , thank you

Queen Jewelry
Morocco
About 1 month using the app
December 29, 2021

Thank you very much Srishtik for your prompt assistance and professionalism. Excellent app and Srishtik was fast and very easy to use. Recommended for store owners who want to improve customer satisfaction.

BJamelys
France
About 1 month using the app
November 15, 2022

great service, helps every store to track their orders, time saver, I recommend to every shopify store

CHOPPA BLADE
Slovakia
About 1 month using the app
March 25, 2019

This app was quite easy to install and it will take care of my costumers in the after purchase process.

My Gym Bag Store
Denmark
About 2 years using the app
April 25, 2021

Super app ! Le support client efficace et rapide ! j'ai pu l'installé en quelques clics.JE recommande vivement

Myewatch
Switzerland
About 1 month using the app
March 13, 2017

AfterShip keeps our customers informed from order through to delivery. Love it!

Floral Ties
United Kingdom
About 1 month using the app