Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

September 10, 2021

I used this app to provide my customers with a well informed shopping experience. I wanted them to receive up-to-date information on their product and its' shipping process. I contacted support to have the AfterShip brand removed from my store (something they mention on their site). The response was very quick and the branding was removed within minutes. Thank you Shubham!

The Zero Gravity Car
United States
About 2 months using the app
April 12, 2021

I used this app to remove the aftership branding and they were helpful with other questions, suggestions since I'm a new user.

Esanae - Eco-Friendly and Holistic Essentials
United States
About 2 months using the app
July 17, 2017

This is a great app im surprised its free, love the tracking feature thanks

Lovestuff365
United States
About 2 months using the app
April 20, 2017

Best and useful app!! Definitely recommend to use this app for your online store!

Carrycara
Canada
About 2 months using the app
May 7, 2021

Great App! Love all the notification features. Sometimes it doesn't sync right, and sometimes it doesn't identify the correct shipper if using multiple methods of shipping for dropshipping, but besides that it is worth it!

Explore Nomad
United States
Over 2 years using the app
AfterShip replied May 7, 2021

I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.

Our Support Team is available 24/7 on live chat to assist you.

Regards,
Team AfterShip

June 26, 2017

Great app. Gives me a detailed overview of my logistics in one centralized dashboard. Very easy to integrate with a solid feature set. No hesitation recommending this app.

Miadonna 2
United States
About 2 months using the app
January 17, 2018

Very useful and easy to use. I have been using it for over a year now no issues.

Big Boy Collectibles
United States
Over 2 years using the app
August 11, 2017

Helped my store handle 70% of customer service requests on tracking and inquiries. It is really worth the time and effort you spent manually responding to queries.

Unbrand Com
Canada
About 2 months using the app
January 7, 2017

Absolutely love this app. I am drop shipping and it is fantastic for my customers.

https://vintageapparelandmore.com

Vintage Apparel And More
United States
About 2 months using the app
August 14, 2021

is good . It has complete functions and perfectly solves the problems between me and the customer. I don't need to worry about the freight anymore, and the customer service reply is very fast.

Baolepet
Hong Kong SAR
About 2 months using the app