Reviews (4,760)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

May 7, 2021

Great App! Love all the notification features. Sometimes it doesn't sync right, and sometimes it doesn't identify the correct shipper if using multiple methods of shipping for dropshipping, but besides that it is worth it!

Explore Nomad
United States
Over 2 years using the app
AfterShip replied May 7, 2021

I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.

Our Support Team is available 24/7 on live chat to assist you.

Regards,
Team AfterShip

January 17, 2018

Very useful and easy to use. I have been using it for over a year now no issues.

Big Boy Collectibles
United States
Over 2 years using the app
June 26, 2017

Great app. Gives me a detailed overview of my logistics in one centralized dashboard. Very easy to integrate with a solid feature set. No hesitation recommending this app.

Miadonna 2
United States
About 2 months using the app
August 11, 2017

Helped my store handle 70% of customer service requests on tracking and inquiries. It is really worth the time and effort you spent manually responding to queries.

Unbrand Com
Canada
About 2 months using the app
January 7, 2017

Absolutely love this app. I am drop shipping and it is fantastic for my customers.

https://vintageapparelandmore.com

Vintage Apparel And More
United States
About 2 months using the app
August 14, 2021

is good . It has complete functions and perfectly solves the problems between me and the customer. I don't need to worry about the freight anymore, and the customer service reply is very fast.

Baolepet
Hong Kong SAR
About 2 months using the app
June 29, 2016

Very, very good. Cheap and effective, easy to set up. Love it!

Printing 3d
United Kingdom
About 2 months using the app
Edited July 7, 2021

Very good help when needed to verify my email. I still need to test the app to see how effective it is. Great customer service very patient.

Dipped In Hunnee
United Kingdom
About 2 months using the app
September 21, 2021

I have used this App for tracking customers orders and it is easy to use with other supporting apps great support also

JG Designz
United Kingdom
About 2 months using the app
April 21, 2022

Le support client est en or. Ils m'ont aidé à régler un problème causé par Gmail. Le personnel est vraiment sympathique et patient.

Eco'belt™
Switzerland
About 2 months using the app