Reviews (4,760)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.
Refine
-
By rating
Aftership is a fantastic service for those looking to provide their customers with a better tracking experience. Was easy to install, quick to set up, and when contacting customer support to remove the app download prompt, Aseem was able to complete the request in under a minute - very impressed.
Excellent user-friendly design that makes it simple for me and my clients to track packages.
Great App, So far everything looks great however for those of you looking for the free plan its a little hidden, if you scroll a little down you will be able to find it.
Niveau gestion du SAV cette application va vous sauver la vie. Plus besoin de stresser pour répondre à des clients qui nous bombardent de mail à longueur de journée. ça nous donne du temps pour travailler sur notre business. A must have.
Very helpful and responsive support. Very easy to use. I definitely recommend this app! Thanks again for your help.
Wow! This App is Great. I love it. It help me a lot.
Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages
Have been setting up the aftership tracking for 1 month. It has been serving my toddler boutique, The Top Drawer (www.thetotdrawer.com) very well. The online store is selling top-drawer quality of toddler fashion items for boys and girls, 0-7 years old. The app helps to track these shipment, I am happy with it and my customers are happy.
So far everything works perfectly, useful and free for small business start-up
The customization allowed is much better than some of the competitors, although the price is higher as well.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Helpful and necessary App.
Thank u