Reviews (4,732)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

Edited June 17, 2019

It is ok but the track my order page on my site always says tracking doesn't exist. Not sure how I can fix it

havenmuslima
United States
Almost 2 years using the app
September 12, 2023

great app for beginners, easy to use and has free plan

Trendingo.in
India
About 1 month using the app
June 5, 2017

A truly must-have app that completes your efforts to keep your customers happy if you are an e-commerce store. It’s easy to use and designed to automate your efforts that goes into managing your portal’s shipment.

Www Hirawatch Com
Hong Kong SAR
Almost 2 years using the app
July 25, 2023

Outstanding experience
She helped me with all I wanted I really recommend this app thanks so much I really appreciate
Thanks again

Dreamzz Dept
United States
About 1 month using the app
December 27, 2018

Doesn't support most UK services with Royal Mail so it just ignores them... Used them for years but they don't seem to have any interest in fixing this - it used to work...

Crook and Staple
United Kingdom
Over 2 years using the app
July 7, 2023

The customer service provided by this company is outstanding. They are incredibly responsive, always on time, and willing to help with any question or concern. Their promptness and willingness to assist demonstrate their commitment to customer satisfaction. I highly recommend their services.

MyMagicHealer
Canada
About 1 month using the app
November 25, 2014

Excellent dashboard and the feel and ease of use of it is great. A well built piece of software, you'll definitely be pleased to use it!

Natural Baby Shower
United Kingdom
About 1 month using the app
March 3, 2021

The help center is very friendly and they help you solve any problem you have with the application. Thanks

Adore Coddle
United States
About 1 month using the app
April 5, 2022

Ruhika was very helpful. She helped me handle an issue with my tracking page which could not show some information. Thank you

hugsanddelights
Canada
About 1 month using the app
August 4, 2022

Ankit was very helpful, I get questions and Dm's about trackings and I can now send them straight to my website.

BlackFlameBeautyLLC
United States
About 1 month using the app