Reviews (4,732)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

April 7, 2023

The representative I was speaking with was very clear and easy to work with

Aseem Nawaz was very easy to work with and very helpful in fixing and helping me with my problem

Merrace
Denmark
About 1 month using the app
March 22, 2021

If the free plan had a limited number of emails it sends to the customers it would have been more affordable and easier for small businesses who get less than 50 orders

iNCADORA
United States
Almost 2 years using the app
AfterShip replied March 22, 2021

Thank you for sharing your feedback.

We have forwarded your valuable suggestion to the concerned team.
Please let us know if you have more suggestions for us.

We are really eager to know how we can make your experience a 5 star one.

AfterShip Team,

July 5, 2017

Customer service is great. Easy to install. Saves time..

Mellomom
United States
About 1 month using the app
June 3, 2017

GREAT APP
would recommend everyone to use this for there business

My Fashion Gadgets
United States
About 1 month using the app
April 4, 2014

Recommended by my friends whose customers love it.

Top Quality Binoculars
United States
About 1 month using the app
March 26, 2014

seems to work great! Still trying everything out.

TumbleWeed Toads
United States
About 1 month using the app
January 3, 2022

I had a question and sent an IM and was immediately assisted. I love this app and the customer service.

Luxuriant Time
United States
About 1 month using the app
July 21, 2021

I use this app to track orders. Ppl really listening to our needs it's cool. I recommend this app for everybody

Pure Encens
France
About 1 month using the app
July 16, 2023

This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.

APM Monaco
Italy
Almost 2 years using the app
September 13, 2021

I'm new to e-commerce and I've found Aftership to be a fantastic app to support my business. A great app,with great support. I highly recommend.

Trendsium
New Zealand
About 1 month using the app