Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

July 10, 2021

Great customer service and I really like the email/SMS notifications. I will be upgrading once sales pick up a little.

Pubbets!
Australia
About 1 month using the app
September 15, 2021

I used this app for better tracking info, and communication with clients. Very easy to install and set up, with a friendly chat ! Recommend it.

Kadorano
France
About 1 month using the app
Edited March 11, 2022

FRAUDULENT, DISHONEST & HORRIBLE COMPANY! PLEASE BE AWARE THAT AFTERSHIP ORDER TRACKING & SMS WILL BILL YOU FOR EXCESS CHARGES REGARDLESS OF WHETHER YOU HAVE EXCEEDED THE QUOTA ON YOUR SELECTED PLAN OR NOT. THEY WILL THEN IGNORE YOU FOR MONTHS ON END AND DENY ANY RESPONSIBILITY FOR THE EXCESS CHARGES & THEY WILL NOT PROVIDE YOU WITH INVOICES & THEY WILL DELETE ANY HISTORY OF THE BILLING DATA IN YOUR ACCOUNT. PLEASE MAKE SURE TO CHECK YOUR BILLS IN SHOPIFY TO CHECK IF YOU ARE BEING CHARGED FOR FAKE "EXCESS FEES" BY AFTERSHIP ORDER TRACKING & SMS

PINKCOLADA
Australia
Over 2 years using the app
April 26, 2022

So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments

Power Gen USA
United States
About 1 month using the app
July 20, 2021

I used this app to help me track orders. The customer support team responds quickly with answers. App provides accurate tracking information. Overall my experience with this app is over 5 stars.

BEESTILE
United States
About 1 month using the app
April 30, 2014

Great App and really easy to instal! Looks like it will be a great asset to my T-shirt business- Rotten Cake Clothing Co

Rotten Cake Tees
United States
About 1 month using the app
May 15, 2017

Aftership is literally the simplest way to start shipping products.

So happy I found this, customer support is great as well! Must Try

The Gentlemens Jeweler
Canada
About 1 month using the app
July 12, 2014

Clean and easy to use layout! Creates direct links to custom ship page for customers.

NOTCH COMICS
United States
About 1 month using the app
May 21, 2017

Love it. The app is useful and it intergrated well to my website

Amdestore
Vietnam
About 1 month using the app
June 24, 2022

L'équipe d'aftership prend le temps de vous expliquer tout étape par étape. c'est une aide précieuse. merci

Wooppy
Belgium
About 1 month using the app