Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

June 3, 2017

This is a great APP. Everything in one place.

Pet Sights
United Kingdom
9 months using the app
October 11, 2021

The best app to provide order tracking to your customers. Also, the support team is very friendly and quick in response. Overall loved the app, must give it a try.

GadgetsArena
India
8 days using the app
March 1, 2022

Awesome, easy to use, and easy to navigate. Will be perfect for my customers! Thanks guys!!!!!!!!!!!!!

Puppy Paww
United Kingdom
8 days using the app
June 19, 2023

Shreyasi helped me with my questions and setting up my store. Thank you for the prompt responses and getting my site ready to go!

Drama Beauty
United States
8 days using the app
November 10, 2021

j'ai contacté cette application pour mon suivi de tracking et je suis vraiment satisfaite de la réponse rapide qui m'a été faite

Huapa-shop
France
8 days using the app
August 28, 2021

Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.

Battlestar Clothing and Gears Co
United States
8 days using the app
October 28, 2013

Sensational app. Does what it says on the box. Very useful.

Brydge Asia
United States
5 months using the app
February 14, 2014

No problems so far. Love the ability to auto-update customers.

Knotty Tie Co. | Custom Handmade Neckties
United States
5 months using the app
September 6, 2023

At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.

Goodyo
United States
8 days using the app
July 5, 2017

Very nice. It has helped our shop a lot. Thanks AfterShip!

Obtino
Netherlands
9 months using the app