Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

August 4, 2017

The Html Editor is adding CData
this break the codes

Agent Swim
Mauritius
About 2 months using the app
November 8, 2021

amazing customer service! I would highly recommend to use for your shopify store! I am brand new and still learning how to use they have helped me out with any questions I had

CloudLada
Canada
About 2 months using the app
Edited April 2, 2021

Easy to set up with great customer support. Alleviate a lot of stress handling shipping I recommend this app.

Pet Peeve
United States
About 2 months using the app
AfterShip replied April 2, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

August 8, 2018

The app does not work at all! It never shows tracking, i got a lot of bad customer reviews because they could not track their order. i found a free website that i added in my menu, and customers can much easier track their packages.

Zaen Wear
Romania
About 2 months using the app
March 22, 2021

O app realmente é incrível, empodera o site, uma vez que traz um pós-venda perfeito para os clientes. O suporte é muito bom e rápido!!! Recomendo a todos.

Arbie Casa
Brazil
About 2 months using the app
Edited January 2, 2024

They were very helpful! I love this app, I highly recommend it! Kind and very helpful.

Puppy's Aesthetics
United States
About 2 months using the app
September 7, 2021

Just installed and browsing through it...so far so good. I was recommended by others who were already running Shopify stores that Aftership is one of the top five apps every store must have that's the reason why i installed it.

Tiny Tods
India
About 2 months using the app
April 29, 2020

i dont use the app a lot, i have doubts to configure it, but nothing that an youtube tutorial cant resolve

Loja Vida Simplificada
Brazil
About 2 months using the app
June 15, 2023

perfect services and easy to track for large number of orders, besides the support team are 24/7 which is professional

Valiada
United Kingdom
About 2 months using the app
June 23, 2017

Good job guys, thanks for everything.

Corium State
United States
About 2 months using the app