Reviews (4,580)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust tracking capabilities and seamless integration with Shopify. They appreciate its real-time tracking, instant notifications, and user-friendly interface. The app is praised for its affordability, customization options, and valuable insights from its analytics dashboard. The customer support team is frequently mentioned for their responsiveness and expertise. It's considered a game changer for e-commerce businesses, enhancing both operations and customer experience.

February 21, 2017

This app is terrific. i would recommend it to my shopify friends.

Electronics And Wholesale
Australia
About 2 months using the app
April 8, 2016

Amazing app, absolutely love it and will be upgrading soon!

Lael Mitchell
United States
About 2 months using the app
May 12, 2017

After ship has been a huge help in tracking packaging, making it easy to locate shipments by order number. Great APP!

Laiquoc Dropship
Vietnam
About 2 months using the app
May 25, 2017

Do not write a review until you have actually used the service and did a test run on your site. I did a test run and order a product from my site as a customer. Well, I clicked on the app to analyze everything, and guess what.... it doesn't open. I even tried to login from the actually site and not the app... well same thing happens. Last night I emailed support. Of course its the next day and no response. There also is no number to call or a live support or chat. This is freaking ridiculous! I hate to give bad reviews, but hey Im not too happy. Uninstall asap!

Love Action Change
United States
About 2 months using the app
July 20, 2020

bad connection. The app always get disconnected while i was trying to edit the email template. i need to refresh the page every time i need to edit something. :(

NECTA
Thailand
About 2 months using the app
October 6, 2022

Good app, helps me a lot. It has enhance my online shop by a big margin, and by far their service and quality is very good.

Zekrom Shop
United Kingdom
About 2 months using the app
January 3, 2018

I havent receive any orders to start giving a review

Supermarket Collective
Singapore
About 2 months using the app
February 24, 2022

This app is great and the staff is helpful, they answer all questions immidiatly.
I recommend the app to deal with tracking information to customers and save chargebacks or emails from customers asking for where the order is?
excellent

KARISHOP
Uruguay
About 2 months using the app
May 16, 2023

Great Customer service experience. They were very quick to help me sort out the problems I had encountered.

Culture Coffee Club
United Kingdom
About 2 months using the app
January 27, 2022

Right away I received the help I needed. Ankush gave me very fast and efficient help and did everything he could to make sure that my needs were met. 10/10.

AYVA DIOR COSMETICS
United States
About 2 months using the app