Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

September 16, 2013

It's completely useless

1. I can't integrate local courier with Shopify
2. Aftership doesn't import data from Shopify

Just a waste of money

Hershey's Caffettiera
Hong Kong SAR
About 2 years using the app
March 21, 2017

Easy to setup and the best tracking app I ever used. My store has a dedicated tracking page using AfterShip.

Shopdiabetescare
Australia
About 1 month using the app
May 6, 2017

Aftershock is one of those tools that allows a small business to have the look, feel, and functionality of the best companies out there. Every website needs Aftership to give those inpatient customers a way to know where their purchase is.

Fidget Central 2
United States
About 1 month using the app
August 27, 2017

I don't understand why Aftership won't sync tracking outside of the 3 days windows. If is it a pricing issue, they should have just charge accordingly.

Neomarcus
Canada
Over 1 year using the app
June 4, 2022

Fast and responsive customer support! even removed branding for free for me! Special thanks to Niraj!

Icy Arabia
United Kingdom
About 1 month using the app
May 6, 2022

Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend

Brodie Cashmere
United Kingdom
About 1 month using the app
March 14, 2017

Very convenience to use and easy to set up and it has nearly all courier services around the world. I use this app for 2 of my shops.

Spiriteddragon
Malaysia
About 1 month using the app
May 4, 2017

Easy to use, set it and forget it. Only reason for 4 stars instead of 5 stars is because you cannot pay with American Express on a recurring basis.

Wiperpacks
United States
Over 1 year using the app
August 2, 2015

awesome app. gives my customers the satisfaction they need to know their purchase is on its way.

Traphouseattire
United States
About 1 month using the app
April 23, 2022

Using this app to make my clients' experience the best! Customer support is excellent, got all features needed!

Milla
Poland
About 1 month using the app