Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

March 22, 2018

I haven't used the app yet so i cant really give you a rating.

Liveluv Laugh
United States
About 2 months using the app
February 7, 2021

Niveau gestion du SAV cette application va vous sauver la vie. Plus besoin de stresser pour répondre à des clients qui nous bombardent de mail à longueur de journée. ça nous donne du temps pour travailler sur notre business. A must have.

Shapesanctuary
France
About 2 months using the app
December 30, 2013

Top app. Very easy to use and supports worldwide shipping systems!

PhoneBrazil
Brazil
1 day using the app
August 19, 2020

Thank you for the app it helped me a lot in my store i am really thankful for the app god bless!

Fnote Loza
Canada
About 2 months using the app
May 26, 2022

Very helpful and responsive support. Very easy to use. I definitely recommend this app! Thanks again for your help.

AWAVELY
France
About 2 months using the app
July 24, 2017

Wow! This App is Great. I love it. It help me a lot.

Skull Store Usa
Hong Kong SAR
About 2 months using the app
Edited May 18, 2017

Have been setting up the aftership tracking for 1 month. It has been serving my toddler boutique, The Top Drawer (www.thetotdrawer.com) very well. The online store is selling top-drawer quality of toddler fashion items for boys and girls, 0-7 years old. The app helps to track these shipment, I am happy with it and my customers are happy.

So far everything works perfectly, useful and free for small business start-up

The Tot Drawer
Singapore
About 2 months using the app
March 8, 2017

Helpful and necessary App.
Thank u

Mee Mii
Kuwait
About 2 months using the app
September 10, 2021

I love this app. It works fine and the support is amazing. They are always available and are great to work with.

mycatsnack
Sweden
About 2 months using the app
Edited December 19, 2021

Just installed the app. Some coding required but the instructions are very clear. Ran into a problem with my DNS settings trying to verify my email, & Riyaz was extremely knowledgeable and patient with me! Looking forward to seeing this app in action, at which time I'll gladly amend my review. ➡️ Amended review: Had to alter my shopify notifications to include AfterShips templates to eliminate double emails being sent to customers. Their instructions were VERY clear & concise which I appreciate. There is an additional one time purchase for this feature as it includes subscribing to AfterShip's email template app. Worth the $49 if it eliminates sending duplicate emails (which can be SO obnoxious) I find their support staff to be very fast to respond, patient, and eager to assist. Very refreshing in an app. Thanks SO much! ➡️EDIT: Unfortunately, I had to remove the app thru no fault of theirs. A different 3rd party app I must use wasn't compatible, so reluctantly - i deleted AfterShip. Hated to do it because it's a great app! Thanks to Riyaz and Ankush for all of their help along the way.

Something To Wear
United States
About 2 months using the app