Reviews (4,591)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust tracking capabilities and seamless integration with Shopify. They appreciate its real-time tracking, instant notifications, and user-friendly interface. The app is praised for its affordability, customization options, and valuable insights from its analytics dashboard. The customer support team is frequently mentioned for their responsiveness and expertise. It's considered a game changer for e-commerce businesses, enhancing both operations and customer experience.

March 16, 2017

Support was extremely good! Looking forward to use Aftership on all of our stores.

Shopeverythingtoday
United Kingdom
28 days using the app
May 14, 2017

Very useful app, makes the website look more professional. I had a small issue with it and customer support responded nicely to it helping me to fix it. Highly recommended!

https://www.silvermania925.com

Silvermanialtd
Thailand
28 days using the app
July 7, 2015

Looks good so far, will apply once I open my store.

Holox
United States
28 days using the app
May 7, 2017

Probably the most sophisticated & easy to use Tracking app out there. I use it all the time highly recommended :)

Real Shack
India
27 days using the app
April 8, 2021

Customer service was very helpful and responsive. The customer service rep replied right away to help me out with everything I needed.

Hookshot™
United States
27 days using the app
October 13, 2021

This app is incredible ! very easy to use and the costumer service is smart ! Varun is the best Thank you !

DOGYWOOD
Switzerland
27 days using the app
March 26, 2017

Aftership is an awesome app and think it is a necessity when owning your own online business. I highly recommend it!

Trendy Hats
United States
27 days using the app
October 15, 2020

This used to be a good app, now they are doing what fornite did to apple, this app is actually using their own payment provider against Shopify. We don’t need to give our CC information to a third party, we would rather pay via Shopify, save and easy... uninstalled the app after 1 year of usuage.

RPM MOTORSPORT LTD.
Canada
Almost 2 years using the app
AfterShip & Automizely replied October 15, 2020

We apologize for the inconvenience. Payments via the Shopify channel are supported on AfterShip along with it we also offer the payments via cards option using our gateway. It is totally a user preference, We never force payments on our gateway.

As you have mentioned you want to pay via Shopify. We have sent you an email on the registered email address with further instructions.

You can always contact us at support@aftership.com (24X7).

Kind regards,
Mudit

April 8, 2022

The app cannot fully customize by myself, some of the feature is limited to be customize and manually setup.

Traftzoro
Thailand
27 days using the app
November 24, 2021

My problem was solved quickly; the customer service is great: professional and attentive! Go for it!

Krocs France
France
27 days using the app