Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

April 7, 2017

Very useful app makes it very easy for you to take care of the customer and make sure they are updated quickly and easily through the shipping process

The Camping Trail
United States
5 months using the app
March 19, 2017

Great application! Easy to use, vert fast tracking.
Often updates with new info on packages and uses only the tracking number

Onihunter
Israel
5 months using the app
Edited September 21, 2019

Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.

Boom Boom Gadgets France
United States
5 months using the app
April 2, 2017

This app is amazing! It has helped my online store tremendously. It's easy to use and navigate. I would recommend this app to any online business.

Marked Beauti Cosmetics
United States
5 months using the app
June 23, 2017

Great App, Friendly UI and Makes A Tiring Task So Easy! 5*

Find Your Monk
United Kingdom
5 months using the app
September 27, 2016

Good for small store. 100 shipping per month free isnt much

Lush Active Wear
Australia
5 months using the app
February 1, 2022

it's better to use with easy and fast support really nice for all to want the quick services and assistances

MONEDAROS™
United States
3 months using the app
AfterShip replied February 2, 2022

We are glad to know that you are happy with the app and customer service is also quick.

It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

October 5, 2017

still finding out if this app will work at all

Digikraze Com
United States
5 months using the app
August 2, 2016

perfect just what we needed keep up the good work

Swabkk
United Kingdom
5 months using the app
July 21, 2017

Awesome app. Great way to track all your shipments in one location especially if you use a wide variety of carriers

Mens G S Supply
United States
5 months using the app