Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

November 6, 2017

never synced rt for my store.

Evas Dazzle Deals
United States
About 1 year using the app
January 10, 2016

Works fine! and very convenient!

Topsie
Malaysia
11 months using the app
April 14, 2021

This is a very useful app. service team is also very helpful. The replies are pretty quick. Support many courier services.

Groovmart
India
18 days using the app
July 3, 2017

I'm NEWBIE BUT I HAVE TO SAY IT WORKS GREAT

Fitmegood
United States
18 days using the app
April 2, 2017

Aftership is a tool that makes tracking easy and quick in your online store. A single screen for the customers, They just put order number and check status. Very practical and easy to use.

Find Gift Ideas
Mexico
18 days using the app
June 5, 2015

Easy to setup , seamless and simple to add code to your theme.

A must for any retail shop

The Dude Vapes.com
United States
18 days using the app
November 18, 2015

This is a great app, in that it functions exactly as you would like it do. It does what it sets out to do. BUT, there is one major issue to note, especially if you're shipping via USPS from the West Coast of the US. The text notifications can not be delayed or scheduled during normal (non sleeping) hours. The practical result of this, is that USPS updates package status at 10:30 PM at night (common in city hubs like Los Angeles), and our customers get text messages at that time, and if they're East Coast, it's 3 hours later, at 1:30 AM. This has been a major frustration for our customers, and has caused us to stop using the text functionality of the service. We've contact their support, and there's nothing they are willing to do. I haven't had the issue with UPS or FexEx, only USPS. Fair warning your customers may get texts in the middle of the night.

Designer Intimates
United States
Over 1 year using the app
Edited May 10, 2021

I have installed it just now. Until now, everything is ok. We have 50 trackings for free plan. The attention is good. We are have to have it.

Duruss | Go For It!
Spain
11 months using the app
AfterShip replied May 10, 2021

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.

Regards,
Nitish
Team AfterShip

December 21, 2021

this app is awesome, I used on my eCommerce store and it works really well, most importantly the customer service is responsive and nice

BedSid
Malaysia
18 days using the app
April 23, 2017

Thank you, this app is very useful.

Newbeauty Online Store
South Africa
18 days using the app