Reviews (4,711)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective real-time order tracking and user-friendly interface. It features a unified dashboard that consolidates tracking information from various carriers, enhancing shipment management. The app also offers a free plan, making it accessible for new or small businesses. Customer support is noted for its efficiency, with staff members like Priti, Rajat, and Nitin receiving specific praise for their helpfulness. The seamless Shopify integration further adds to its appeal for improving shipment tracking processes.

November 11, 2021

a very good services and help, you can choose many option of pricing for beginners and professionnal

Milleniuum
France
14 days using the app
Edited July 23, 2017

Aftership is a great app, haven't really used it much but I'd definitely recommend it to make shipping less of a hassle

Uhuru Designz
United States
14 days using the app
May 23, 2017

i am the newer about shopify, and do not know how to use. have to learn

Eullair
China
9 months using the app
January 14, 2020

I used this app to make a good track my order page. went really well. its easy to make one and its really responsive

S&D Style
Greece
9 months using the app
February 18, 2014

This app is awesome!!! It helps in my business and not having the customer service team scrambling for every tracking number. It helps us to reach out to our customer in terms of order tracking!

tcacoustic
Singapore
14 days using the app
April 15, 2014

It's an amazing way to keep track of your orders.

Esparo
Mexico
14 days using the app
July 18, 2016

This app is SOOOOOOO useful. If you put on your home page, as I did, it stops all the emailing back and forth. The customer can plug their tracking # right in and it gives them all the movement info on their purchase. If I could give this app 10 stars I would!!

Awesome and thank you so much for making my shopify store "customer friendly"

Lori
bybirthdayteez.com

Bybirthdayteez
United States
About 1 year using the app
April 25, 2017

Excellent app is very useful and you can put it in your website

Singular Supply
United States
9 months using the app
December 4, 2021

The team is very helpful and fast. i really appreciate the support ii was given. The apps helps make my business transactions fast.

TysPacknPlay
Sweden
14 days using the app
March 31, 2022

The app solves a very important problem. Customer service is very friendly and patient, but their response to enquiries feels scripted rather than a staff that is supremely knowledgable and knows the build of their app inside out. I also wish that the documentation for how to use the app was a little bit better. The Youtube videos on their channel seem to leave a lot of information out. Overall not a bad experience. I am still new to using the app, so i may return with a different review.

Thrive
United States
9 months using the app
AfterShip replied October 30, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

Thank you for your feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip