Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

December 6, 2017

thanks for the app. I am testing it out

Johnling
United States
11 months using the app
October 20, 2021

These guys are the best, always there to help, literally instant assistance. I couldn't be happier with the support I have received. Super easy system to use and install and probably one of the best customer service teams I have experienced across all of my Shopify apps. 1000 STARS!! Keep up the superior work. For anyone on the fence with adding this app, I would have to say do it. It looks sleek on the website and they're always so helpful. Thanks guys!

Paw Lane
Australia
17 days using the app
February 6, 2022

L'application en elle même est très bien, très fluide, tres propre. Le support est actuellement très gentil aussi

Bebolia
France
17 days using the app
May 24, 2014

App works very quickly. The website looks very professionally and attractive.
And at least someone is covering Belgium and The Netherlands... It's not because we have a small country and speak a strange language that everybody should ignore us... :D
But keep up the good work guys! Maybe you can integrate Kiala too? They are quite representative in Europe...

Mr. Henri
Belgium
17 days using the app
Edited January 14, 2022

Excellent, rapide et très sympa problème réglé en moins d'une minute, merci encore à vous pour l'efficacité

The French Biker
France
17 days using the app
AfterShip replied December 6, 2021

Merci d'avoir partagé vos précieux commentaires. Nous sommes heureux de savoir que vous avez aimé notre application et que vous avez eu une bonne expérience de l'utiliser.

Nous sommes ouverts à vos suggestions. Si vous avez besoin d'aide avec l'application, n'hésitez pas à nous contacter et votre problème sera traité rapidement.

Notre « équipe d'assistance » est disponible 24 heures sur 24, 7 jours sur 7 pour vous fournir de l'aide et résoudre tout problème que vous pourriez avoir.

Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com

Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles.

Salutations,

Rupam

Équipe après le navire

Edited June 9, 2021

Very useful app! and support is amazing. They are very kindly and solved my tech questions! Highly recommend this app!

Spora
Hong Kong SAR
17 days using the app
March 19, 2023

He was very kind to me and walked me through the steps I needed to change my custom domain name for the tracking page. Thank you very much and keep being kind and helping to other people too. Best customer support service so far.

Chargelet™
Bulgaria
17 days using the app
December 19, 2022

one word AWSOME, the service is amazing and the interface is easy to use, I chat with a girl name ADITI she helped me a lot to walk through the process,
Amazing

FunkyReo
United Kingdom
17 days using the app
July 1, 2020

AfterShip is definitely not an app you want on your store. It lacks functionality, sneakily overcharges you, and doesn't let you remove it.

Cloudy
United States
About 1 year using the app
AfterShip replied July 10, 2020

Thank you for your review, could you please reply on the email sent.

June 14, 2017

i don't have the experience before but i seem to be a great apps for my future us in my store

Legytdreams
Turks & Caicos Islands
10 months using the app