Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

November 15, 2022

Je remercie l'équipe Aftership pour son professionnalisme et son attention. Une équipe au top et à l'écoute !

Noeuf
France
9 days using the app
May 3, 2021

I am just setting up the account, so I haven't used much features. I need to add my information for customer contact.

Modest Walls
United States
6 months using the app
AfterShip & Automizely replied May 3, 2021

I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.

Our Support Team is available 24/7 on live chat to assist you.

Regards,
Neelima Aggarwal
Team AfterShip

November 23, 2019

App works well so far however still trying to work on the operation and understanding how it works. For an app that is free to use, so far it's alright.

cozy-threads.com
Malaysia
6 months using the app
June 11, 2021

Just downloaded app, seems easy to navigate. happy to see how this helps my business. Im going to back track past orders

bnoelleextensions
United States
9 months using the app
AfterShip & Automizely replied June 11, 2021

Thank you for your review.

We are glad to know that you are exploring our app. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish
Team AfterShip

December 28, 2019

A pop up is telling me I need to change my Pass Word? I haven't created a password as yet to consider making a change?

Poppie Pink
Australia
8 months using the app
May 25, 2021

Customer support was fast and polite! I only wish that we could hide the courier information! But that is not their fault :)

The Fun & Cozy Co
United States
9 days using the app
May 8, 2021

Very professional customer service
they helped me a lot without any difficulty
Thank you for your professional

AROHA SHOP
France
9 days using the app
April 27, 2014

easy for small businesses. user friendly and easy to link with shopify.

Time Travel Luxury
United States
6 months using the app
August 14, 2022

Amazing, quick customer service! Job well done YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

sGlide
United States
9 days using the app
February 19, 2017

When it works, it is great, but most of the time it doesn't work.

Takes several days to hear back from support. The same tracking numbers displaying information at 17track.net show not information with aftership.

Aceroptic
United States
9 months using the app