AfterShip Order Tracking , 4,473 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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Hello , i try to update my profile but it does not respond , i tried other browsers but nothing , it says updated but does not update when you go back again to profile settings.
When it works, it is great, but most of the time it doesn't work.
Takes several days to hear back from support. The same tracking numbers displaying information at 17track.net show not information with aftership.
simple to install and love having everything on one page!
Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Neelima Aggarwal
Team AfterShip
was very informative and clear. there was a connection issue but overall very good. he was very calm and kind. i think if you could speak a little slower that would of been better but overall a wonderful experience
l'application est bien optimisée pour le suivi de commande, je recommande cette application pour les boutiques e-commerce.
Service client au top
this is a great app helps out a lot!!!
I am a paying customer, yet the functionality is appalling. I cannot change the courier it detected wrongly. After I deleted a shipment from the app so that it could sync again hopefully with the correct courier, it does not sync the shipment any more.
Customer service was really great ! Fast communication and great service ! I needed help removing the watermark on my tracking page , and guided me through the entire thing .
Great app so far! Easy to use and set up.