Reviews (4,787)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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great support team, easy interface, the app is pretty user friendly. satisfied with free account, which i can use while im generating sales
Nitin was excellent in helping today. I was very confused, but he helped me get completely set up.
Great App, creates an autopilot atmosphere. :)
This app works wonders! We can customize the different notifications to our brand using their premium service. It automatically knows when we have new orders and imports them every 3 or so hours. After that, emails are sent out to our customers about their order and the status of it. We also like how it has 1 place to track packages through multiple carriers, which makes it easy for international and UPS Mail Innovations packages. There is no need to go to multiple websites to track a shipment. There could be improvement on the time for the order importer, maybe 1 hour instead of 3 hours. It would also be nice to have the tracking button/widget follow the responsiveness of our website. The url that Aftership supplies us could have room for us to style it according to our brand colors/theme. Other than those few minor things, this app is great.
The customer service team at AfterShip Tracking is extremely helpful and always willing to go above and beyond to resolve any issue I encounter with their app. Their quick response time and thorough explanation of any problem I have makes my experience with the app much smoother.
Very helpful app, does exactly what it suggests.
Loved it - makes shipping updates incredibly simple!
amazing app, very easy and quick to fix. customer service was perfect.
I recommend it, converts you so much
We used this AfterShip now and it is awesome! Really helps us save time and keep customers up to date so they don't complain to PayPal and get chargebacks. The service is great they helped on chat a bunch of times for me to learn the systems and solved an important item quickly.
seems every shopify based e-commerce needs!