Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

January 31, 2022

I'm a new store and recently downloaded it. I'm not sure yet what it can do? Ask me in two weeks or so. I hope to have more information about this particular app by then. At least that's my hope.

Kew-In Organix
United States
9 months using the app
AfterShip replied January 31, 2022

We are glad to know that you have downloaded our app recently.

Please explore the app and we are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

February 11, 2023

Excellent support Aseem was professional and helped me with a lot of things that made my job easier.

theciaga
Serbia
15 days using the app
June 28, 2014

Perfect app. Reduces our workload and helps us focus on core tasks!

Sarangi
India
15 days using the app
October 30, 2021

I started using the app several weeks ago using the free plan. So far i'm very happy with it and the support team was spot on.

Pink & Blue Baby Shop
Philippines
15 days using the app
July 16, 2020

Manual sync is not working!!!! Please revisit your app immediately. this function is critical when setting up and testing.

1901 BDF
Hong Kong SAR
12 months using the app
December 10, 2020

The support was courteous and answered my questions. They also gave me advice me to solve the problem.

WAGYUMAN
United States
14 days using the app
Edited July 31, 2021

Perfect app, the messaging service is attentive and responsive. Very good application, I recommend! Thank you

Like Ornate
France
14 days using the app
February 16, 2014

I love the ability to send my customer shipping updates, as it becomes annoying to respond to all shipping inquiries.

Rich Chicks Jewels
United States
14 days using the app
November 11, 2021

a very good services and help, you can choose many option of pricing for beginners and professionnal

Milleniuum
France
14 days using the app
December 3, 2023

I would highly recommend using aftershipping. There customer service is top notch. Nitish was very helpful. Ask for him when chatting.

Zya Beads
United States
14 days using the app