AfterShip Order Tracking , 4,495 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.
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Love this app, it automatically emails my customers and informs them of delivery information, it saves me about 4 hours a week in processing tracking emails
Iv'e connected my store to this app. a total of 4 times it stayed connected until i had an order and i had to enter the customer info to the app. what's the point... when i needed help again from support that took 4 days and i'm still waiting, everything with support takes a long time to resolve just a waste of time...don't believe all those 5 star reviews, i would not recommend to anyone, i found a much better app.
The auto matching rates with the available carriers are just at 50%. If you have high number of shipments, across multiple carriers, you will need to manually match them. A headache for me. Sometimes, it even triggers failure of delivery emails to customers when the foreign language is not properly translated by the system. It will only works well if your carriers are listed under Shopify.
We are really sorry to hear about your recent experience with us. It is unfortunate to know that you expectations were not met.
We have duly noted your concern regarding the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We regret the inconvenience caused to you.
Regards,
Shahvaz
Team AfterShip
App is easy to set up. Recommended. Www.affectionjewelry.com
Good app but lower price is better
nice it help my clients feel confortable for the purshase
I think it's Great, It seems to work for me, Later on when my store is making a bit more then i'll switch to pro
Fantastic customer service, they are fast, responsive, and very helpful. The app is easy to setup and install. Free plan available
An outstanding app. Does what it says for sure. Totally recommend it.
Animesh was very helpful and very professional. He was able to resolve the issue that I had. I would highly recommend the service.