Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

November 20, 2022

l'application est bien optimisée pour le suivi de commande, je recommande cette application pour les boutiques e-commerce.
Service client au top

Virtou
France
9 days using the app
December 12, 2017

I am a paying customer, yet the functionality is appalling. I cannot change the courier it detected wrongly. After I deleted a shipment from the app so that it could sync again hopefully with the correct courier, it does not sync the shipment any more.

Coinzin
Myanmar (Burma)
7 months using the app
March 1, 2023

was very informative and clear. there was a connection issue but overall very good. he was very calm and kind. i think if you could speak a little slower that would of been better but overall a wonderful experience

yofurn
United Kingdom
9 days using the app
June 17, 2021

Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.

United Sodas of America
United States
9 months using the app
AfterShip replied June 17, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Neelima Aggarwal
Team AfterShip

April 30, 2021

Customer service was really great ! Fast communication and great service ! I needed help removing the watermark on my tracking page , and guided me through the entire thing .

Niseluxe
United States
9 days using the app
June 25, 2017

this is a great app helps out a lot!!!

Knivesyouneed
United States
6 months using the app
April 28, 2014

Great app so far! Easy to use and set up.

The Pet's Tech
United States
9 days using the app
April 26, 2022

Cette application est tellement utile et facile d'utilisation. Le service client était rapide et cool. J'aime beaucoup cette application.

Afrikarayib
France
9 days using the app
September 9, 2021

Nice app.Thank youdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Stellar Electrica
United States
9 days using the app
April 12, 2021

Simple d'utilisation et j'espère gagner des profits grâce à celle-ci.
J'en apprends de jour en jour avec

Captivateur
France
9 days using the app