Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

December 30, 2015

After trying other the tracking apps in the Shopify app store, (Tracktor/ Trackr) AfterShip is the best in terms of versatility and customization. Now I can easily see where all my packages are on a single screen and I especially love the auto e-mail notifications to customer. This app is a must have especially if you have a international presence.

www.kurasu.me

Kurasu Me
Japan
9 days using the app
August 24, 2021

Really happy with this app, quick and friendly support and an easy to navigate interface. It's let us create a uniquely branded courier updates page, plus lets us track which shipments are running late.

Cheap Rugs Australia
Australia
9 days using the app
Edited July 6, 2021

Good overall. There is however PTT Turkey that they can't seem to track although it's on their list. I've had a talk with customer service 3-4 times about this. They're generally attentive but in this case, all I get is a few exchanges and then complete silence. So, the reported bug never gets solved. On other occasions, customer service was good. Still, Aftership is the only option that we've found to properly track all carriers involved in international shipments.

Those One Liners
Portugal
6 months using the app
October 16, 2021

Customer service support was very responsive and helpful. I was able to get my issue resolved right away.

Emmeistar
United States
9 days using the app
April 5, 2020

I use this app to help me with tracking information and to organize my business in a better way. It is very useful

Essie & Esben Clothing & Accessories LLC
United States
5 months using the app
June 18, 2016

Awesome app works great! Makes tracking easy!

Joel Rae Boutique
United States
9 days using the app
May 13, 2023

Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........

zirahome
United Kingdom
9 days using the app
Edited July 20, 2021

Amesh was very helpful. Great support from the AfterShip App. I am new to Shopify, so much to learn

Total Shape Store
Australia
5 months using the app
November 26, 2021

This app works amazing and is integrated with so many carriers! I also just had a concern and contacted customer support about it. They were super friendly, patient and helpful! Walked me through and helped me fix things up quickly!

Royal Wine Coolers
Canada
5 months using the app
AfterShip replied November 27, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
Team AfterShip

June 1, 2021

i didn't get to really use it for now but i'm very happy with what it has to offer a young entrepreneur like me

FitnessComfy™
France
5 months using the app
AfterShip replied June 1, 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip