Reviews (4,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for improving shipment management and order tracking efficiency, saving time and reducing errors. It enhances customer experience with real-time tracking and automatic updates, leading to higher satisfaction. Small businesses benefit from the cost-effective free plan with essential features. Key features include real-time tracking, customizable tracking pages and notifications, and a unified dashboard for various carriers. The app provides valuable analytics for optimizing shipping strategies. Performance-wise, it has a user-friendly interface and seamless Shopify integration, making it accessible for new merchants. Reliable customer support is frequently commended, with specific mentions of agents like Priti, Rajat, and Saransh for their professionalism and quick issue resolution. Merchants value its positive impact on business operations, robust features, and exceptional customer support.
Refine
-
By rating
I use this app to help me with tracking information and to organize my business in a better way. It is very useful
Awesome app works great! Makes tracking easy!
Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........
Amesh was very helpful. Great support from the AfterShip App. I am new to Shopify, so much to learn
This app works amazing and is integrated with so many carriers! I also just had a concern and contacted customer support about it. They were super friendly, patient and helpful! Walked me through and helped me fix things up quickly!
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Riyaz
Team AfterShip
i didn't get to really use it for now but i'm very happy with what it has to offer a young entrepreneur like me
Thank you for your valuable feedback.
We are pleased to know that you liked our app.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
Very good order tracking application. Overall satisfied and very responsive customer service. The only flaw is that to remove the aftership links at the bottom of the page, you have to subscribe to the premium plan.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Honestly I hadn't gotten time to use it before constantly plagued with this notice to review it so here I am.
The fact that it supports PostNL is for me already enough <3
Suberb service and customer support! Thank you so much for all your help. We are continuing to try the service and will take a decision