Reviews (4,780)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

August 26, 2020

I really like the layout of this app! There are many features of this app that includes having a return center!

Erynx
United States
3 months using the app
November 20, 2023

Awesome! recommended app and very good customer service!.

Faster Home
United States
5 days using the app
May 19, 2021

I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.

Accessory Men Brand
United States
5 months using the app
AfterShip replied May 19, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7, you can always contact us via live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

October 5, 2017

still finding out if this app will work at all

Digikraze Com
United States
5 months using the app
October 27, 2021

AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.

Softskinplus
United Kingdom
3 months using the app
AfterShip replied October 27, 2021

Thanks for sharing your valuable feedback.

Glad that you liked our app.

We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We would love to see your experience transform into a 5-star rating worth.

Regards,
Team AfterShip

May 28, 2017

Tracking works smoothly and is accurate. Will recommend for small or big stores who have a lot of sales. This will eliminate a lot of wasted time looking tracking numbers.

Xclusive Apparels
United States
5 days using the app
October 18, 2017

its a nice app sometimes doesnt open and has gliches

Therealcapsulecorp
United States
5 months using the app
September 11, 2015

The advanced options are the ones a person must pay for, those are what turned me on to this, and those aren't stated until you've already signed up, which I found deceptive. That loses at least twenty percent in my opinion, that marks it down a whole star. It also will not work with my Shopify. That's right, you heard me, it DOES NOT WORK WITH SHOPIFY...if you're using Shopify as a third party app for Wix. Now, I was able to figure out how to input the same codes for Shopify, into Wix, and I made a little search bar pop up into Wix webpage. Wix users, you can indeed use this program after all, but you must not use it within Shopify, but instead, input it within another downloadable program from Wix, which allows you to create Java and HTML boxes within a webpage. You can basically follow the codes that are given to you for SHOPIFY, and use them within your Wix. It works. I am not impressed with it's abilities however. I thought it was free to use, and wasted time figuring out I was deceived. Three out of Five stars, or a C average. I would recommend this app. It's worth your time, check it out.

Pharmacy Dropout Llc
United States
5 months using the app
March 15, 2015

After ship has been a huge help in tracking packaging, making it easy to locate shipments by order number. Things are so much easier now.

ALEX.XANDER
Singapore
3 months using the app
August 26, 2023

Attentive, immediate help with a tracking import issue. Aftership remedied the issue and now I have peace of mind, thanks team!

Manifest Goods
United States
5 days using the app