Reviews (4,778)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.
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Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.
I really like the layout of this app! There are many features of this app that includes having a return center!
I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7, you can always contact us via live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
still finding out if this app will work at all
The best app for Shopify order tracking. Highly recommend
AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.
Thanks for sharing your valuable feedback.
Glad that you liked our app.
We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We would love to see your experience transform into a 5-star rating worth.
Regards,
Team AfterShip
Tracking works smoothly and is accurate. Will recommend for small or big stores who have a lot of sales. This will eliminate a lot of wasted time looking tracking numbers.
its a nice app sometimes doesnt open and has gliches
The advanced options are the ones a person must pay for, those are what turned me on to this, and those aren't stated until you've already signed up, which I found deceptive. That loses at least twenty percent in my opinion, that marks it down a whole star. It also will not work with my Shopify. That's right, you heard me, it DOES NOT WORK WITH SHOPIFY...if you're using Shopify as a third party app for Wix. Now, I was able to figure out how to input the same codes for Shopify, into Wix, and I made a little search bar pop up into Wix webpage. Wix users, you can indeed use this program after all, but you must not use it within Shopify, but instead, input it within another downloadable program from Wix, which allows you to create Java and HTML boxes within a webpage. You can basically follow the codes that are given to you for SHOPIFY, and use them within your Wix. It works. I am not impressed with it's abilities however. I thought it was free to use, and wasted time figuring out I was deceived. Three out of Five stars, or a C average. I would recommend this app. It's worth your time, check it out.
Attentive, immediate help with a tracking import issue. Aftership remedied the issue and now I have peace of mind, thanks team!