Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

July 19, 2021

Customer service from Amish was very quick and efficient! Thank you for making it so simple to remove branding!

Mystical Wilderness
United States
6 days using the app
September 29, 2021

Great app! Customer service is amazing. They were very helpful in assisting with setting up and any questions I have.

Soaddicted Beauty
Singapore
6 days using the app
July 8, 2014

AfterShip makes the process of updating customers completely seemless and is a huge timesaver for smaller e-commerce store owners. Thanks so much to the team :)

TTankle
South Africa
6 days using the app
June 20, 2018

GREAT APP! ---- BUT ----
It doesn't let me sync my shopify orders! It's probably just needs small maintenance.

Amityprice
United States
5 months using the app
Edited July 25, 2023

Very bad customer support. I wanted to get a refund becuase I paid for the app 1 hour ago and haven't used it at all. And I hope I will not get charged $11 + $44 in additional charges for this. If I do, I will make anything possible to get my money back. Very poor customer service, extremley pure. I had to ask 10 times for a refund for them to understand what I want.

Calithe
Romania
5 months using the app
December 24, 2021

I've just started using after ship but so far so good. They responded right away to my concern. So glad to have aftership.

CANADA BEE
United States
6 days using the app
November 20, 2023

Awesome! recommended app and very good customer service!.

Faster Home
United States
5 days using the app
April 27, 2016

Aftership is exactly what I was looking for and more! It's nice that they offer a free plan, but the premium plan is very affordable. If you use shipping service, you have to have this app.

Glamour Amour
United States
6 days using the app
December 27, 2022

Customer Service was responsive and friendly, I am working late at night and there was a real person helping me with my setup questions.

PipelinersCloud
United States
6 days using the app
Edited September 21, 2019

Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.

Boom Boom Gadgets France
United States
5 months using the app