Reviews (4,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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it is very easy to understand. thank you so much. i was able to set the tracking button all by myself.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
I used this app to help me do x. I really like how it does y. it would be nice if it did z better. I
Aftership app is best to keep your eye on your packages and other stuff online. It is very easy to use and i also recommend others to use this app.
Support didn't assist, and couriers even with paid plan show the same 4 and haven't updated after purchasing.
Seems to be tracking orders well. Sometimes, however, the courier services is incorrectly identified by Aftership in which case you have to manually change it. Kinda beats the point of an automated tracking dashboard but it's not very cumbersome to do on occasion. Customer support is responsive as well.
Thank you for your kind words.
We are working on this to make courier detection more efficient. We hope it will help to enhance your experience to 5 stars one.
AfterShip Team
The contact support was amazing. The app is also very helpful for customers and it is easy to navigate on any shopify store, very convenient.
Great app!! I just install it and it went so fast Anywasy I haven't used it to track my orders yet.
I love all this Apps, Seriously.. Really easy to import the tracking number.
but im really frustrated with "pending" status. Why aftership not sent email when the shipping at pending status...
We just want to send email to customer, we already process the order and sent the tracking number.
Most of my customer complain and they want refund... We need wait 1-2 weeks from pending status to "In Transit" and the customer already mad of my business.. OMG Seriously i need send tracking number at email to my customer the pending status order...
So stoked, one of the few to support Australian merchants so well :)
I used this app, it's so bad. I can't import my ship imformation. It's always failed. And there is something wrong about the sync with shopify, not all order s are sync.Some orders are missing.And I can't connect the customer service.