Reviews (4,761)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.
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Does not really work for ePacket EMS, so if you dropship, don't bother. PLUS they are expensive as all hell, $10 for sending out 31 emails? yea right
And finally.. the reason they guys are really getting a 1 star, is that in order to cancel your plan, you have to pass the HARDEST CAPTCHA that you have ever had to do, I failed for about 10 tries.
Too expensive and doesn't work with ePacket. So avoid if either of those things are important to you.
Useful app to encourage people of the safety of a store, free plan available. easy to add to your website.
Have to sync with Oberlo. Added tracking info there and it didn't sync to your application. This needs to be done ASAP.
The Html Editor is adding CData
this break the codes
The app does not work at all! It never shows tracking, i got a lot of bad customer reviews because they could not track their order. i found a free website that i added in my menu, and customers can much easier track their packages.
The set up was really easy. Especially with help from customer service. They are excellent-quick and efficient.
We were automatically billed after the free trial period expired without notice or the ability to select a pricing program. Even worse, they do not respond to support emails.
assez compliquée a prendre en main tout n'est pas bien détailler, mais le SAV et très réactif et règle vos problème rapidement
Merci d'avoir partagé vos précieux commentaires.
Nous aimerions sûrement discuter de la partie du produit que vous avez trouvée compliquée et nous essaierons certainement d'ajouter des vidéos ou des tutoriels pour le produit.
Nous avons une option d'assistance par chat en direct 24/7 pour vous aider sur tout ce dont vous pourriez avoir besoin.
Salutations,
Nitish
Équipe AfterShip
Great product, downside is that I use Oberlo to fulfill my orders, and as a result the shipping carrier is set to "Other" which does not play well with AfterShip. I use Shopify's built in emails for fulfillment, and I use aftership for delivery notifications. So I need it to be Other to send the client the correct aftership tracking URL.
AfterShip has great customization for an order tracking app! And it looks clean, does its job pretty well in my opinion!