Reviews (4,761)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

March 31, 2016

This is very good app! I would recommend to install this app..

Zingtoy
United States
1 day using the app
April 7, 2017

Very practical. Reduces support email from customers wanting to know the status of their shipment. You can also customise the notification emails it sends out, which makes your communication seems more genuine from customers point of view.

Oz Spinner
Australia
29 days using the app
February 23, 2018

I love it. An essential app for every store owner, very easy to use and takes away all the hassle of tracking.

Shopanaticstore
Morocco
29 days using the app
January 3, 2018

I havent receive any orders to start giving a review

Supermarket Collective
Singapore
About 2 months using the app
September 29, 2020

Didn't do enough business to continue to pay for the app. I'm sure it would work for dropshipping companies excelling in high sales volume.

Absolute Accessory Store
United States
About 1 month using the app
June 30, 2017

very helpful app .
everybody should get along this app

Angkornewshop
Cambodia
28 days using the app
April 25, 2020

they asked for a review before I've even used the app. No idea if it's good. But I guess I'll give it a try

Razr Glider
United States
About 1 month using the app
July 9, 2017

The App is Great I loved the interface But it hard to use I hope they had a better tutorial how to setup

Stralende
United States
27 days using the app
October 23, 2018

how long do i have to wait to see the customer tracking info after oberlo gives me a tracking number? Its been 4 days now and i still can see any tracking info.

Royal Shack
United States
About 1 month using the app
August 19, 2023

Customer service was very quick and helpful, Prabha was incredibly helpful and very kindly extended something for me. Definitely recommend

Kwinka Collective
United Kingdom
27 days using the app
AfterShip replied August 20, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip