Reviews (4,733)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.
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Nitin Kunwar - nice meeting you Sir. Thanks for helping me setup the tracking page for my dev. site. You've been a great help. Really appreciate your time. God bless!
Meh. Nothing special. Also, after I un-installed the app they kept charging me for 2 months until I asked why and couldn't give me very good answer. be careful of these sneaky ppl!
We apologize for the inconvenience, customer satisfaction is always the number one priority for us.
We have gone through the chat transcripts and working on the solution. We have sent you an email to discuss this further.
AfterShip Team
Quick response and very helpful staff. I recommend since I asked a lot of questions and got a useful answer !
I appreciate their fast response when I need help for settings, I believe this App will help sales, thank you
Service client rapide et précis ! L'application est simple d'utilisation, aucun soucis majeur à signaler, je recommande !
ANKIT was very professional and patient with me and very knowledgeable Excellent Service...............
O aplicativo parece bom! mas não tem opção em português na versão free, ou seja, os emails de notificação estão em inglês e não da para editar ao menos o texto.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues with features and price plans resolved and ensure that you are delighted with our services.
We are actively working on your concern please be assured.
Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neha Karadi
Team AfterShip
Excellent customer service so far in getting set up! Aseem was super helpful and patient, most appreciated
How do delete this scam app . i couldn't see it in my shoplift store after i added it by mistake ????
Animesh was very helpful for me today! he was able to solve my issue and explain the plan I'm paying for. Great service!!