Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

December 17, 2018

It never worked for me. It doesn't track Aliexpress standard shipping at all. Very difficult to set correctly. Does anyone made an easier app hereabout ?

Le Royaume du Chat
France
2 days using the app
July 9, 2017

The best app hands down. Great for automation.

Hello Leggs
United States
About 2 hours using the app
September 21, 2022

This App is really amazing, it helps my customers track their orders. Great customer support as well.

INTUITIVE WATCHES
United Kingdom
1 day using the app
AfterShip replied September 21, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 8, 2023

good and nice very happy with the service, she's patience and very profesional, 5 stars review for your help

SGKOW HEATED WEAR
China
About 2 hours using the app
May 5, 2017

Must have application. Highly reccomend!

Myjewelrytab
Australia
About 2 hours using the app
February 9, 2024

super!

fahrzeugaufbereitungstudio-shop.de
Germany
About 2 hours using the app
October 28, 2020

Good customer service, only Ali standard shipping integration missing... its a little minus expecially for those who are just starting and using the aliexpress directly

Eazy Chains
Canada
1 day using the app
AfterShip replied October 28, 2020

Thank you for sharing your valuable comments.

We will try to integrate "AliExpress standard shipping" and hopefully will be available in the future.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Nitesh Pandey

January 17, 2022

Solved the problem within few minutes .Great experience. Saves lots of time . Very quick and Great cutsomer support.

ADHIRA ALLURE
France
About 2 hours using the app
December 22, 2021

The support is great and the app is easy to use. Makes tracking orders for customers easier and makes my life as a developer easier.

CommercialDoorHardwareINC
United States
About 2 hours using the app
September 26, 2021

Just installed the app and had some difficulty to set up. Contacted their online support and got a prompt response. Would use this app now and hope it works well for our store. Great Customer Support.

KheenKhaab®-Designer Studio
India
About 2 hours using the app