Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 10, 2024

Great customer service specially garvita she is fabulous thankyou for such a good software

Evenour
India
1 day using the app
Edited February 20, 2024

Did it expect removing aftership branding would be that quick,, quick service I supposed.

ErrantPristino
United States
6 months using the app
AfterShip replied February 8, 2024

We appreciate your feedback and are pleased to hear that you are satisfied with our services.

We value any suggestions you may have, as understanding our users' needs is essential to meeting their expectations and providing an excellent experience.

If you require any assistance with the app, please feel free to contact us through the live chat option on your account or by emailing us at support@aftership.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 26, 2024

Nitrin, provided me the service and it was great.

Pet Paradise Gear
Canada
About 21 hours using the app
March 28, 2024

Thank you for helping to set up AfterShip App, Priya!

Fliegenpilz Kaufen
Lithuania
2 days using the app
July 4, 2024

awesomeess

JDM Performance Pro
United States
1 day using the app
February 29, 2024

great app

Lifestacks
United States
Over 1 year using the app
January 10, 2024

Saransh was patient, attentive and knowledgeable. He helped me verified the Sender email quickly. Thank you Saransh!

Crystal Finesse
United Kingdom
About 18 hours using the app
February 17, 2024

Easy to use so far, Rajat was helpful

Emjay Brands
United States
3 days using the app
April 16, 2024

TOLLER SUPPORT!!!!!!!

Bestload
Germany
7 months using the app
April 5, 2024

Nitin helped me alot.

BlissfulHabitat
United States
12 days using the app