Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

October 23, 2023

I can't say enough good things about this app. It has truly been a game-changer for our business. From the moment we started using it, we noticed a significant improvement in our order tracking and customer satisfaction.

Fabric of Cultures
Italy
About 2 months using the app
AfterShip & Automizely replied October 24, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 11, 2023

So far so good. We upgraded from free trial to paid version in just a few days. Nitin was very helpful and proactive in solving the issue our store have with the app. A great tool to automate our shipping & tracking operations.

AnimeGo Store
United States
2 days using the app
May 8, 2023

Friendly service, everything was explained to me efficiently and quickly. I got an extra 7 days for free. Great app on the store.

Shinepaws
Poland
3 months using the app
June 12, 2023

It's very helpful to our store. Highly recommend it! Aseem is very patient with us, nice support!

Gingiberi
United States
Over 1 year using the app
November 21, 2023

super support!

Crazy Parenthood
Austria
About 2 months using the app
September 9, 2023

Had a conversation with Aditya and she solved all my issues, really really nice App and a perfect support!!! Thank you!

Valérie Beauté©
Germany
3 months using the app
September 9, 2023

I have loved using this app so far. I really like how you can create a branded tracking page which really helps customers trust in your store. There are also a ton of other features I look forward to digging into.

MightyGenerators
United States
2 days using the app
December 3, 2023

I like the status shipping details of each order, especially when shipping deadlines are involved, I can click on an order and get the necessary details on where a package is at.

Gadgitz Inc
United States
6 minutes using the app
December 16, 2023

Es ist eine App mit einem großartigem Support! Die App ist sehr gut und einfach aufgebaut. Empfehle sie jedem Anfänger.

Black Shadows
Germany
23 days using the app
June 1, 2023

the customer service is very helpful and knowledgeable. Resolve the issue within 10 minutes. Great experience. Highly recommended

Eureka Ergonomic
United States
6 months using the app