Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 8, 2015

Awesome app! Super affordable and does a great job to professionally keep customers informed and saves us time!

We also wanted to remind customers who buy from us on ebay to contact us if they have a problem, we added this to our delivery message, it should hopefully help us manage our defect rates.

Mid Mod
United States
About 8 years using the app
March 13, 2024

Trust and Secure !

AuraBank™
France
About 2 months using the app
March 18, 2024

estou gostando, muito interessante. Ainda preciso usar mais um pouco. Por enquanto é isso.

Central Shop Now
Brazil
About 1 hour using the app
March 15, 2016

solved pretty much all my tracking worries.

Siam Mandalay
Hong Kong SAR
Over 7 years using the app
September 3, 2015

Can't go wrong, update your customers every step of the way. Reduce inbound calls, delight customers. Win, win!

Simplebabynecessities
United States
Over 7 years using the app
September 15, 2013

How come you don't use the Aftership yet? Do you ship internationally? Just install it now. It's easy and powerful.

I sell overseas from South Korea. It was hard to track items and inform customers. But aftreship makes me happy. it tracks all of the world and lets my customers know the status of parcels by SMS and emails including a tracking link. no matter which country.

KollectionK
South Korea
Over 7 years using the app
October 4, 2023

We have had a great experience with AfterShip thus far. This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thank you!

ES Corner
Hong Kong SAR
Over 7 years using the app
Edited August 25, 2020

Great application! Logistics all in once place. Easy to install, works right out the box, and provides great logistic information.

GotPetSupplies.com
United States
Over 7 years using the app
October 27, 2015

This is great, my customers love being kept in the loop and I don't have to do a thing!

Super easy setup and very affordable

All Green Hydroponics
United States
Over 7 years using the app
June 30, 2014

This has really freed up so much time because it has greatly reduced customer inquiries for an order update status. The SMS notifications for exceptions to delivery empowers the customer to manage the issues with shipping. It also gives you a great snapshot of the post shipping experience for your customers and identifies inefficiencies with certain carriers etc. I love this app.

Sunny's Hair
United States
Over 7 years using the app