Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

October 29, 2023

Nitin
Great app

BeastBall
United Arab Emirates
3 months using the app
November 21, 2023

Amazing response and feedback. The help was extraordinary .

Flow 7Usa
United States
2 days using the app
November 14, 2023

Help was easy and successful!

Five Dragonflies
United States
3 months using the app
AfterShip replied November 15, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 11, 2024

Thanks

spork moda
France
18 days using the app
January 5, 2024

I asked this lady to extend my free trial and she assisted me immediately and I am happy with the services she has given me.

Amazing Shopping
South Africa
17 minutes using the app
February 24, 2024

good work

Auto Pro Detroit™
United States
About 14 hours using the app
March 11, 2024

Saransh is truly a very professional and patient individual, an excellent English customer service expert! He answered all my questions...

But the Chinese customer service in their company is absolutely terrible. There's a person named Jason Zhu, extremely arrogant and irrational. He's the worst customer service representative I have ever encountered.

Viqif
Hong Kong SAR
About 4 hours using the app
AfterShip replied March 12, 2024

Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.

We are sorry to hear that your experience with one of Team member did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 21, 2023

Good

Frantzstore
Chile
About 1 month using the app
April 20, 2024

Experimentei fazer uma encomenda, conecta na perfeição com a transportadora.
A personalização de páginas com o meu domínio é rápido e fácil de configurar.
Dá maior confiança aos clientes da nossa loja.

EcletiShop
Portugal
16 days using the app
February 21, 2024

great

CvNoir
Denmark
About 1 month using the app