Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited April 1, 2021

The customer service received through chat was great! The rep was very helpful. Although we don't get returns (offering great quality human hair)....we will also be downloading the Aftership Returns app for a smooth customer experience should there be an exchange needed in the future:)

ExtenCity Hair
Canada
Almost 3 years using the app
Edited January 9, 2017

It is working great so far - even for the Brazilian Correios - set it up as a separate page for tracking shipments on the site - all are welcome to check it out here in portuguese:
http://www.clarissacaffaro.com.br/pages/acompanhe-seu-pedido

O aplicativo funciona muito bem e gera um link para acompanhamento no site e num link que pode ser enviado para cliente no email de envio do pedido. Recomendo!

Clarissa Caffaro
Brazil
Almost 3 years using the app
January 21, 2015

Great App, I have been using Aftership for sometime now and it is brilliant. Thanks a million

Everest Parts Supplies
United States
Almost 3 years using the app
April 7, 2021

New to the app but customer service already proves to be great! Thank you, Anurag, for all of your help!

REBELLA
United States
Almost 3 years using the app
November 6, 2023

Customer Service is outstanding and quick to reply.

Phenixology Bath & Body
United States
Almost 3 years using the app
November 22, 2013

So far I really like the app. Customers sometimes call to get status or can't find the email with the tracking number, this makes it easy to keep them informed of their delivery.

BodyMaxNutrition.com
United States
Almost 3 years using the app
May 4, 2014

Great App! Already use for ebay! Great to see they are also on Shopify!!!!!

POPMURDER Clothing.
United States
Almost 3 years using the app
September 30, 2014

Massive fan and user of AfterShip! Its really loved by our customers to get updates on shipping etc. Great app!

iOgrapher
United States
Almost 3 years using the app
February 26, 2014

Used it when I was on Magento, and now I'm using it on all of my Shopify stores!

OrbitLightShow.com
United States
Almost 3 years using the app
December 4, 2021

The team is very helpful and fast. i really appreciate the support ii was given. The apps helps make my business transactions fast.

TysPacknPlay
Sweden
Almost 3 years using the app