Reviews (4,744)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.
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This app is most definitely one of my favorite apps in the Shopify app store. I've used AfterShip plenty of times in the past to track my own packages and it has always been exceptional, but the way Aftership integrates with your Shopify store is really something else. It makes accessing and tracking shipments much, much easier (and I can see all of my customers' info should I ever need to send them an email, update information, and the like). Great app!
Pretty slick and finally added Taiwan Post and Singapore Post. Now someone who isn't in the USA can use it. Thanks!
I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.
This is a must have for any e-commerce store. This has helped my store literally overnight.
One of the few giant apps that keeps improving and working seamlessly from day one. It's pretty clear that the team cares about their product & customers, the very reason why I'd recommend this to anyone.
Aftership is very easy to use and helps our both us and our customers stay up to date on the status of shipments. Aftership also has excellent integration with Klaviyo for sending email updates to customers.
Useful app
Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Aftership is such a sound product, and in my opinion a must-have for every ecommerce store. The best part is that it covers literally all the logistics players in the world, agnostic of region and scale. It makes tracking so simple, and notifications on every step of the order lifecycle keeps customers informed and on their toes.
Would have been great if their SMS pricing was a tad cheaper :) But still, Aftership is second to none.
Amazing and very helpful tool. Make me and customers happy.
I used this app to have a beautiful tracking page for my customers. I love it! Great customer service too!