Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

June 20, 2017

Aftership is a must must MUST! My company was using Aftership's website to track international shipments from the USA because once it left the USA, USPS's tracking stoped updating, but Aftership tracks even when the item transfers to different shippers in different countries! We didn't even know there is a Shopify app, but now we have create a track orders page and a returns page with their plugin and it honestly saves so much time responding to emails about tracking and returns! Can't say anything but good about this App!

Gadget Tactical
United States
Over 3 years using the app
August 9, 2023

Great app, we have been using it for a long time.
Ritika was able to solve the problem quickly, thanks for her amazing work!

Separatec
China
Over 3 years using the app
January 25, 2017

good for fitness . Works well. Highly recommend

Fitnessgearusa
United States
Over 3 years using the app
October 29, 2016

This app does a great job at notifying our customers about their packages from multiple fulfillment centers. Best of all it can notify us about exceptions before they become a problem. It really makes us look good! Would highly recommend it.

Nutrition Education Store
United States
Over 3 years using the app
June 30, 2021

Customer service was responsive, removed branding from tracking page. We are a small store and the tracking page and the updates are great way for us to keep track of orders.

Lounge Styles
Australia
Over 3 years using the app
March 15, 2017

One of the best features about this app is the ability for me to get instant notifications about the status of various shipments. It's a great tool- it lets me see if my customers have received their shipments and it allows me to follow up with them. I'm really glad that I have this app- the best part- it's free!

Stonefieldshave Com
Canada
Over 3 years using the app
April 18, 2017

Really like this app as it makes my life easier! Love the tracking page that I can integrate with my website as it help my business to be more professional. Good job guys!

36 Bucks
Belgium
Over 3 years using the app
December 10, 2013

Great app for customer service...As an online store in Mexico where there is a lack of information, this gives our customers peace of mind.

bebe2go.com
Mexico
Over 3 years using the app
June 5, 2017

We were using Aftership mobile App to track shipments before we started using AfterShip Shopify App. Its really handy as it sync with Order Tracking numbers and show shipment status. I will definitely recommend his app to fellow store owners, because of its usefulness and taking tracking burden away from you. Really simple to use.

Sikhbeard Clothing Store
United States
Over 3 years using the app
September 18, 2014

this app is amazing, easy to review all the trucking.

turquoise
United States
Over 3 years using the app