Reviews (4,775)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.
Aftership is a must must MUST! My company was using Aftership's website to track international shipments from the USA because once it left the USA, USPS's tracking stoped updating, but Aftership tracks even when the item transfers to different shippers in different countries! We didn't even know there is a Shopify app, but now we have create a track orders page and a returns page with their plugin and it honestly saves so much time responding to emails about tracking and returns! Can't say anything but good about this App!
POUR LES BOUTIQUES FRANCAISES ATTENTION..
Les notifications sont en anglais, vous envoyez donc les notifications en france en anglais et si vous voulez les mettre en français vous devez payer 107 euros par mois, du délire.. autant dire que les boutiques françaises ne peuvent pas utiliser aftership à moins de payer très cher.. adieu, je vais chercher une autre application.
Je suis désolé d'apprendre que vous craignez que les notifications soient envoyées en anglais au lieu du français et que vous ayez dû payer 107 euros/mois pour recevoir les notifications en français. Veuillez accepter mes sincères excuses pour l'expérience que vous avez vécue.
Votre avis a été enregistré. Vous êtes notre précieux utilisateur et nous nous engageons à fournir le meilleur support à tout moment. C'est pourquoi nous aimerions en discuter davantage avec vous. Nous allons sûrement résoudre tous vos problèmes et veiller à ce que vous soyez satisfait de nos services.
Notre « équipe d'assistance » est disponible 24 heures sur 24, 7 jours sur 7 pour vous fournir de l'aide et résoudre tout problème que vous pourriez avoir.
Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com
Salutations,
Rupam
Équipe après le navire
Great app, we have been using it for a long time.
Ritika was able to solve the problem quickly, thanks for her amazing work!
Most apps cancel your subscription after you delete it from your Shopify site. These guys will happily keep charging until you find out for yourself. Reflects badly on the Shopify brand as well to let customers be shafted in this unscrupulous manner.
good for fitness . Works well. Highly recommend
Aftership tracking is a great app and definitely provides with awesome support. Rajat was especially good about providing and following up with us and solving our issue on the go. Highly recommend this app.
It works pretty well and it's quite user friendly. Large choice of carriers as well, all around the world.
This app does a great job at notifying our customers about their packages from multiple fulfillment centers. Best of all it can notify us about exceptions before they become a problem. It really makes us look good! Would highly recommend it.
Customer service was responsive, removed branding from tracking page. We are a small store and the tracking page and the updates are great way for us to keep track of orders.