Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

April 16, 2017

very valuable app helping us giving a better services to our customer. thanks so much.

Safaryworld Camping Fisfing
United States
Over 3 years using the app
April 13, 2016

I love this app. Simple easy to install intuitive. Thank so much!

Walletsbymel
United States
Over 3 years using the app
Edited December 10, 2017

Wow! AfterShip truly makes life easy! All you do is fulfill your orders, with tracking numbers (whether it's manually, Oberlo or Shopified) and AfterShip takes over.
You can completely customize the notifications it sends to customers. Not just the look and feel of the e-mail and texts, but even the timeliness of them.

You can FORCE AfterShip to load a tracking number, or have it load in a whole string of them via .CSV file (useful for loading in tracking numbers already existing in your system when you first install the program).

My customer service requests have plummeted since AfterShip was installed. No more "Where's my order?" They already know!

Plus, AfterShip customer support is amazingly fast, quick, and easy to understand! Wonderful app!

****UPDATE.. After 18 months of using, AfterShip is still my go-to app. It works so incredibly seamlessly and takes no effort on my part whatsoever. Customers continue to leave comments how they love receiving the tracking information (both via e-mail and text messaging). One of the best apps I know of!

Perfect Wonders
United States
Over 3 years using the app
November 4, 2014

Great, easy to use app. Very useful little tool. Recommended to use on your shopify store!

Angler's Bay Clothing & Apparel
United States
Over 3 years using the app
December 10, 2016

Great app. Very useful, Saves lot of time in tracking shipments. Lovely user interface. Recommend both the free and premium version.

Swtc
India
Over 3 years using the app
November 25, 2021

The app is great. Customer service is excellent! The service was quick and on time. I used this app to help me track my shipping.

alia's-store
United States
Over 3 years using the app
September 14, 2023

customer service was quick and resolved within minutes. i needed to remove the "powered by Aftership" and I am truly satisfied with the service provided. thanks alot yall.

T-BOO, LLC
United States
Over 3 years using the app
April 21, 2021

The tracking app is a great addition to the store. Provides customers with timely tracking and also links the tracking numbers to couriers where sometimes our 3pl's links aren't complete. Thanks guys!

The Pizza Oven Store
Australia
Over 3 years using the app
July 25, 2021

Very easy to use, super straightforward, and customizable to make it match your branding even with the free plan.
Also super kind support! Highly recommended!

timesreel
United States
Over 3 years using the app
January 5, 2016

Wonderful app for tracking all my shipments in one place.
I used this app last year - and Im back using it again this year.
No complaints from me so far :)
Thanks for building a wonderful free app!

-Sara

Copper Drift
United States
Over 3 years using the app