Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

October 5, 2020

I used this app for the tracking page and I'm glad I decided to. If your thinking about getting it, you should.

1331 CANDLES, LLC
United States
Over 3 years using the app
AfterShip replied October 6, 2020

Hello,

Thank you for your feedback. You can share your suggestions with us so that we can keep improving our app.

You can reach us on support@aftership.com, our support team is available 24x7.

Regards,
Mukul Saxena

December 4, 2013

This app is amazing! If you ship internationally you should get this!

Opium
Portugal
About 1 month using the app
April 18, 2017

Really like this app as it makes my life easier! Love the tracking page that I can integrate with my website as it help my business to be more professional. Good job guys!

36 Bucks
Belgium
Over 3 years using the app
October 5, 2020

I'm not even sure what this plugin does beyond the basic capabilities for Shopify. $200 /month so customers can have a streamlined tracking page? no thanks

SaltWrap Store
United States
Over 3 years using the app
AfterShip replied October 6, 2020

Hello,

We can have a quick discussion in order to explain the features, provided by AfterShip.

One of the members of the concerned team will reach out to you over the email.

Regards,
Mukul Saxena

June 5, 2017

We were using Aftership mobile App to track shipments before we started using AfterShip Shopify App. Its really handy as it sync with Order Tracking numbers and show shipment status. I will definitely recommend his app to fellow store owners, because of its usefulness and taking tracking burden away from you. Really simple to use.

Sikhbeard Clothing Store
United States
Over 3 years using the app
May 17, 2014

easy to-use app.. thanks for making my job easier

SAF Electronics
United States
About 1 month using the app
April 16, 2017

very valuable app helping us giving a better services to our customer. thanks so much.

Safaryworld Camping Fisfing
United States
Over 3 years using the app
December 11, 2021

Great app simple to use great customer support, definitely check them out. A little pricey as you get up there but worth it

Flaara Beauty
United States
Over 3 years using the app
January 10, 2024

Great app that we have been using for a couple of years. I had a small issue today and the support was excellent! Thank you Priya.

Trove & Co.
Canada
About 3 years using the app
March 4, 2024

Great customer service.

Pro Coffee Gear
United States
Almost 2 years using the app