Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 27, 2016

Great App! Helps me monitor my shipment to my customer!

Safarieyewearstore
Singapore
Over 3 years using the app
March 25, 2017

This works really well for the start up web store trying to seem fancy with automated emails for the shipping details. It's only ten cents per order and you never have to pay anything else monthly. That's definitely worth it for the functionality! Easy to set up too.

Bay Bridge Aquarium And Pet
United States
Over 3 years using the app
November 5, 2023

We have been using this APP for a long time and have a good experience.

Ygwigs
United States
About 3 years using the app
March 20, 2017

Good for our website. Thank you!!!

Alfa Heating Supply
United States
Over 3 years using the app
July 25, 2023

I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!

Chalk Of The Town®
Greece
About 3 years using the app
January 27, 2023

Overall useful for customers to track shipments. I had an issue with a carrier tracking link but Ankit was very helpful in helping me push for the issue to be resolved asap.

Cafuné
Hong Kong SAR
About 3 years using the app
December 31, 2023

Great customer service

Art of War MMA Store
United States
Almost 3 years using the app
February 27, 2017

Great app. Does exactly what is says it does and has made my life and http://icelandicstore.is business a lot easier !

Icelandicsweaters Is
Iceland
About 3 years using the app
April 12, 2021

Anurag helped me very well. I was amazed how fast everything went. An issue I was fighting with for 2 days only lasted for 10 minutes for him. I liked that he did this by sharing my screen, so that I had everything in my hands. His instructions are clear and will help you move forward quickly. I am very satisfied with Aftership. The admin panel is very similar to that of Shopify so it is very easy to use. The customer service is available 24/7 and super fast with answers.

ComfyKolf
Netherlands
About 3 years using the app
March 19, 2014

Heard nothing but great things about this app... provides excellent customer service!!!

KiteboardingStuff
United States
About 1 month using the app