Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

August 8, 2017

Everything I have seen from AfterShip so far is great. My customers receive an email based on what I set up, and I no longer have questions about orders. We ship out the order, and AfterShip does the rest.

Thebestwinestore
United States
About 3 years using the app
June 19, 2017

AfterShip is a must-have app for Shopify stores. Great tool for tracking shipments.

Techni Sport
United States
Almost 3 years using the app
June 20, 2021

We just started using this app yesterday. The support is very helpful. They assisted us setting everything up. I would give 5 stars to the customer service. However, the app is not having too many the options for customization for the page design. This is something I would recommend the tech team to get improved on .

LYFTLYFE APPAREL
Canada
Almost 3 years using the app
Edited April 2, 2015

Andrew at AfterShip is awesome. I had a charge on my credit card and I emailed the company. I had an email back that same day explaining what it was for. After I wrote the review, he gave me a $10 credit!!

CowboyMilitia
United States
Almost 3 years using the app
August 3, 2017

Easy and convinent to use with any order!

Meraki Attire
United States
Almost 3 years using the app
April 4, 2021

You can use the free plan, which is still very friendly for novice sellers. The customer service is very timely and friendly. I have not fully understood the function and will not comment temporarily.

AFunCrafter
China
Almost 3 years using the app
February 25, 2014

5* app, I am very pleased with it, recommend it to all.

Corkor
Portugal
Almost 3 years using the app
February 9, 2024

super!

fahrzeugaufbereitungstudio-shop.de
Germany
About 2 hours using the app
February 26, 2021

I had some issues and AfterShip's customer service is incredible! A gentlemen by the name of Pawan has able to immediately send me a Zoom meeting, troubleshoot/diagnose/remedy my issue. A powerful integration and a MUST for eCom DTC business owners. Thank you Pawan and AfterShip!!

Bloomy Wellness
United States
Almost 3 years using the app
Edited January 23, 2024

The support of Aftership is always available and provides us immediate support when we need it. Well done and keep it up !!

iSmart Home Gadgets
Hong Kong SAR
Almost 3 years using the app