Reviews (4,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Delivery tracking is one of my primary customer service inquiries. AfterShip gives me a comprehensive status dashboard and, more importantly, gives my customers timely, user-friendly updates. Although there are other delivery tracking solutions, I don't think any of them are as useful or confidence-inspiring as AfterShip.
so far so good, the app is working perfectly on mywebsite
Quick response, nice bloke, give him a raise :)
Super fast response from customer support team, really helpful. Love that I can customise the tracking page and they have an official app as well.
This is the best tracking app i have ever used. I highly recommend it. I have used it for about 2 years now and its great. Simple to use, easy to understand, the layout is clean and customer support is FAST and GREAT! A must have app for your store if your serious about ecom.
great and kind - thank you!
Excellent dashboard and the feel and ease of use of it is great. A well built piece of software, you'll definitely be pleased to use it!
This app is super easy to set up and customize! And customer support is very helpful and responsive
Great app! Very Helpful and so far, the only one that works for Portuguese users!
Despite having some initial issues with this app as the wrong courier was automatically identified (e.g. DPD instead of DPD UK), after some excellent customer service from Riyaz at Aftership, the tracking is now working. This is a great service as it helps customers track their order at each stage of the process which will enable us to offer a great customer service. It's very easy to use. I would recommend this app - just make sure the correct couriers are used otherwise it won't track your orders.