Reviews (4,744)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.
Refine
-
By rating
The customer service received through chat was great! The rep was very helpful. Although we don't get returns (offering great quality human hair)....we will also be downloading the Aftership Returns app for a smooth customer experience should there be an exchange needed in the future:)
It is working great so far - even for the Brazilian Correios - set it up as a separate page for tracking shipments on the site - all are welcome to check it out here in portuguese:
http://www.clarissacaffaro.com.br/pages/acompanhe-seu-pedido
O aplicativo funciona muito bem e gera um link para acompanhamento no site e num link que pode ser enviado para cliente no email de envio do pedido. Recomendo!
Great app and service. Customers love the shipping updates. Helps to see a complete picture with all shipping carriers and shipments in the same screen. Easy to integrate and works well.
Update, thank you Aftership, you are working exactly you have described it.
Great app! Simple to install and does what it says it does. I am happy to use it versus using the correius website (Brazilian post office). I love the theme customization to fit my brand.
Nabil
Carinho.co
Great App, I have been using Aftership for sometime now and it is brilliant. Thanks a million
New to the app but customer service already proves to be great! Thank you, Anurag, for all of your help!
Provides your customers visibility into where their order is in the shipping process. Just providing this option via a link from my store has instilled the trust of our customers and ultimately increased conversions.
So far I really like the app. Customers sometimes call to get status or can't find the email with the tracking number, this makes it easy to keep them informed of their delivery.
I recently got super frustrated with the lack of being able to track packages in one clean place. Occasionally, I run into package delays or errors and I wished I had a screen that would display all my packages in one clean UI and simultaneously allow me to get a better overview of my stores shipping times. I struggled to find an app or a site that would do this easily.
Then I found AfterShip. It's absolutely fantastic, not only that but even though I'm using the free version, the company added a custom API pretty much just for me so I could track international packages that ship though APC postal logistics.
This app and their customer support is on point and I'd highly recommend it to anyone. Because of them, I get up to the minute updates on all my packages and I can notify customers immediately that theres an issue to reduce returns/complaints about possibly slow shipping times. It's wonderful!
Great App! Already use for ebay! Great to see they are also on Shopify!!!!!