Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 26, 2021

I had some issues and AfterShip's customer service is incredible! A gentlemen by the name of Pawan has able to immediately send me a Zoom meeting, troubleshoot/diagnose/remedy my issue. A powerful integration and a MUST for eCom DTC business owners. Thank you Pawan and AfterShip!!

Bloomy Wellness
United States
Almost 3 years using the app
Edited January 23, 2024

The support of Aftership is always available and provides us immediate support when we need it. Well done and keep it up !!

iSmart Home Gadgets
Hong Kong SAR
Almost 3 years using the app
November 5, 2013

Great to know this app is integrated with Correo Argentino. Only app out there that really integrates most of latin american courriers. Thank you!!

Kiosko del Mundo
Argentina
About 1 month using the app
June 28, 2016

Easy to install and works great for giving customers an easy time to find there tracking info on orders

Rainbowvapes
United Kingdom
Almost 3 years using the app
January 27, 2022

Right away I received the help I needed. Ankush gave me very fast and efficient help and did everything he could to make sure that my needs were met. 10/10.

AYVA DIOR COSMETICS
United States
Almost 3 years using the app
August 7, 2020

Support could be a little quicker to respond and the instructions are lacking detailed steps on where to go and how to... But apart from that, great app and I would highly recommend using it!

Embalm Skincare
Australia
Almost 3 years using the app
Edited December 21, 2021

Looking forward to using this with our reviews app to generate more timely review requests for our customers and improve the shopping experience onsite.

Freedomravewear
United States
Almost 3 years using the app
Edited July 10, 2021

love their service. Especially their team is very active and happy to help.
I Will surely recommend it to everyone..

Mini's Lifestyle Store
India
Almost 3 years using the app
September 25, 2021

I haven't had any shipment yet, but I like the app so far, customer service is very friendly and helpful, responded in a few minutes,

Cazavelle
Australia
Almost 3 years using the app
April 7, 2023

Shreyasi was very friendly and efficient in assisting me with my enquiry today. I have always been impressed with the Aftership app, have been using it for years, can't ever see me going elsewhere.

Caravan Cover Shop
Australia
Almost 3 years using the app