Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

April 12, 2023

This app is very useful for tracking orders all at once! The support team is amazing, and they're always willing to help. We have used this app for so long now, and we can't imagine doing business without it! We also love the fact that it links with Judge.me, and Klaviyo making the purchase journey for our customers smooth as possible. We would give 100 stars if possible. Love it! Thank you so much, guys; a big thanks to Animesh, Debashshi, Rahul, and everyone else who has been helping us for so long! Great partnership!!!!

Cuddle Decor
United States
Almost 3 years using the app
November 10, 2021

Great customer service and quick responses. Looking forward to expanding using Aftership. Will update my review if anything changes but wonderful so far!

Trust N Surrender
United States
Almost 3 years using the app
March 11, 2014

Excellent app, we are very happy with it. Our customers get notified automatically by email and sms, and we too in case of delivery problems. This makes it possible to act before there comes a complaint.
Great service, great app. !! Every store should have this feature.

NORVINE Clothing
Germany
Almost 3 years using the app
Edited March 28, 2021

Riyaz was very helpful in assisting me in figuring out the platform as I am still new to Aftership. He was quite patient as well and I was able to accomplish the task at hand.

recipelooks
United States
Almost 3 years using the app
April 1, 2021

Undeniably, Aftership and all its services are the best possible choice out there in the Shopify app store. Both the app experience and customer service are outstanding.

Sdushoy
United States
Almost 3 years using the app
Edited October 26, 2021

Great app so far! I will add more after a certain time since very new with this app in our store however it has really nice features.

ilovemats
United States
Almost 3 years using the app
May 18, 2023

Really helpful, they are fast and recommended. every must try there app and support team............................
Thank ANkit

MOEFLAVOR - Waifu Inspired Fashion and Lingerie Store
United States
Almost 3 years using the app
July 20, 2021

This app provides accurate tracking information of customer packages. I love it and highly recommend it

Fendy Collections
United States
Almost 3 years using the app
January 17, 2022

Very nice app and easy to use, very friendly and useful. The customers enjoy the tracking page because they get news at any moment about they items.

Cloud2Connect
El Salvador
Almost 3 years using the app
October 16, 2013

Excellent app, very easy to use. It really simplifies the tracking process. I would definitely recommend it.

Alpha Girl Hair Extensions by AHS
United States
Over 2 years using the app