Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

Edited April 1, 2017

What a great application to integrate and provide piece of mind to your customers with easy setup. Love the fact that it has iphone app as well!

One recommendation would be the add a feature to email the customers from the app when there are exceptions directly from aftership tracking.

Highly recommend this application

Davit
Founder of BAYSUPERSTORE
https://baysuperstore.com

Fashiongallerystore
United States
Over 2 years using the app
March 7, 2015

This app is brilliant. Been looking for an app like this for ages!
Now we can notify customers via email and SMS which has drastically reduced our customer enquiry rate.
Highly recommend.

Dollboxx
Australia
Over 2 years using the app
Edited February 27, 2017

We have been using this app for over a year now. Super support & does the job well. Recommended.

Ultykhopdi
India
Over 2 years using the app
July 24, 2015

Great to have all the carriers in a single place and super that we can put the most likely carriers first in our personal carrier list (to eliminate the risk, in the event that the tracking number is not unique to a single carrier, that the customer would have to choose which carrier we chose ;-)

Follinge
Sweden
Over 2 years using the app
June 29, 2017

Great app! Easy to use, good interface, accurate info. Keeps all my tracking numbers in a single place, it's so easy to check out if deliveries are going on time with one quick glance.

Doggyplace
United States
Over 2 years using the app
June 2, 2021

Very good support. Thanks. Anurag is great. The app is very good for tracking. You can set up a lot of things.

ProfiGadgets
Bulgaria
Over 2 years using the app
February 23, 2017

It was always a hassle getting on top of the tracking numbers and which car accessories order I had to check up on with my suppliers. Aftership has made life so much easier - I just need to use their app to be notified about all my parcels, in just one page. Would definitely recommend this to other eCommerce stores who use different suppliers and sell different products. You will not regret it!

Myswiftlycar
United States
Over 2 years using the app
May 22, 2021

I use this app for tracking my customers packages they buy from me. I love how it is so easy you use but very powerful.

Stribimart
United States
Over 2 years using the app
April 7, 2021

Great App!! Love it so much! Such a great starter app for your store. Highly recommend it over all the others that are out there.

JUNK
United States
Over 2 years using the app
February 10, 2022

great customer service! would recommend this app. I am starting to use it for order tracking. let's see how it goes!

Adoori
Canada
Over 2 years using the app