Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 28, 2017

Very easy to install, setup and use. I wish all app are like this. And very useful. :). Make this dropshipping business a little easier......Now back to figuring out these SEO issues.

Sachastyles
United States
Over 2 years using the app
May 8, 2017

Clean interface, powerfull and very easy to use. Thanks a lot!

Conectme
Brazil
Over 2 years using the app
Edited December 19, 2016

I have to admit I found this app a little awkward to use. It was not highly intuitive to me but over the past week I am growing to love its capabilities. I was having trouble with USPS First Class Packages getting stuck in major USPS facilities and now I can catch it faster, send "lost package" request to USPS and inform customer we are working to resolve it before they even know it will be late. I have a lot of hope with app and will write more in a month. Overall I am recommending this app. I have a feeling I won't be able to live without it. OK, been using for a little over a month and while it is still awkward to use I do like it very much and recommend it. I will probably upgrade once I can drive monthly sales higher. I track about 50 to 60 orders per month. If I get that up to 500 this will be very helpful indeed.

Mystaybowl
United States
Over 2 years using the app
Edited June 30, 2021

i use this app to manage out business tracking orders over multiple carriers in one place. Varun assisted me on live chat with resolving why i had open orders errors of not being imported and did a fantastic job communicating and resolving my query in a timely manner.

Steens Honey | USA
New Zealand
Over 2 years using the app
October 25, 2016

One of the best shipping tracking app, good customer service, ease of use definitely must use!

Zactronic
Singapore
Over 2 years using the app
February 14, 2014

I'm happy, my customers are happy, great software and great idea! Thank you guys.

Shot Straws
United States
Over 2 years using the app
September 21, 2021

Great app for updating my customers with their orders fulfillment status. Fast response from their support.

Online Innersejuk Store
Malaysia
Over 2 years using the app
October 31, 2021

great support from Varun, Great app and integrates will with everything. Use on my phone too for easy order tracking.

Euro Style Tuning
Australia
Over 2 years using the app
December 2, 2013

If you ship internationally GET THIS!!

international shipping is complicated, and costumer often get stressed. Aftership helps you manage shipping to multiple countries and curriers and help the costumer be less nervous, as they are receiving costant updates.

Andrew has been amazing in helping me set up Aftership to perfection and the pricing is more then fair!

Tweety Beauty
Brazil
Over 2 years using the app
April 29, 2014

Looks like a nice product. Able to send notification for South African couriers is a big plus!

Wema Bodycare
South Africa
Over 2 years using the app