Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 22, 2021

This App has excellent customer service, the response time was immediate with the built in chat option!

WILDBUY
United States
Over 2 years using the app
Edited February 7, 2024

Very good support.

For Your Cat and Dog
Sweden
Over 2 years using the app
April 14, 2021

Simply great! Nothing else compares when it comes to tracking. Will continue to use this app, no doubt.

FancyDee.com
Romania
Over 2 years using the app
March 13, 2017

Love the amount of customization for the customer notifications.

Twenty3
Malaysia
Over 2 years using the app
April 13, 2021

I like to have automated shipping details without even i do it manual. This app help me fulfill it. I recommend this app

MagicBunny Hat
Singapore
Over 2 years using the app
February 15, 2014

The track button is a very useful feature to have on the website, we especially like it that is has tracking for Singapore based delivery services like singpost and TAQBIN

Love for Crystals
Singapore
Over 2 years using the app
July 10, 2017

After ship has streamlined my shipping and tracking communications with my customers, and it gives my store a big brand feel. Very professional and polished, and I love the Google Analytics integration!

Crystalmind
United States
Over 2 years using the app
Edited May 23, 2021

Voila! Rohit has been very helpful in advising us in helping to verify based on our queries relating to the supported couriers. Managed to address our concern. Greatly appreciated.

LIFE IN MOTION
United States
Over 2 years using the app
December 5, 2015

Just installed the app! Have been finding something like this which supports Indian courier companies for a while. Finally i have found AfterShip which sends out sms's to our customers once we update the tracking number.! Thanks AfterShip. :)

Dancing Leaf Teas
India
Over 2 years using the app
April 28, 2014

Really easy to use! Great product!

iambeastmode
United States
Over 2 years using the app