Reviews (4,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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First off, I am totally new to dropshipping. I haven't even completed my store yet. So I know absolutely NOTHING about any of this. I reached out to AfterShip's customer support about tracking and how it actually worked. Pawan responded so quickly and actually helped me learn something new and helpful. He even helped me answer questions about how dropshipping works even though it wasn't quite related to tracking. I am not the type of person to ever even leave a review, but the fact that I felt so lost trying to do all of this, and someone actually nicely helped me untangle this mess in my brain meant a lot. All of that to say, thank you AfterShip and Pawan for your amazing customer service!!!!!!!!!
I use the app for shipment tracking for our business and also for our customers. The support team is also amazing!
I have been using this great app for many many years now (since they had even fewer features). Now they have grown and become a very reliable and stable app that does everything you need in regards to tracking and keeping your customers up to date. Their integrations with 3rd party tools like Klaviyo makes the life even easier for our customers. The guys behind are doing a great job - and lately, the support has even improved - that's why after +5/6 years of using it I now finally feel they really worth +5 stars.
Support très réactif, partage d'ecran et resolution du problème ! Merci à Animesh pour sa présieuse aide !
Thank you AfterShip.
With your help, I'll never forget to treat anything important again.
Thanks!
Anurag was very patient with me and helped with all inquiries good work team appreciate the help! - Z
The support team was super responsive. They helped my right away and were very patient. Highly recommended.
Awesome app allows my customers to easily track there orders saving a lot of time.
Works so well and the customers love the updates
Great app, Great customer service. I have configured with 0 IT knowledge. Thank you for free brand remove