Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

August 8, 2021

I decided to try this app out. I'm glad I did. Customer Service is just 100. They are there for you.. They help you out immediately. They take care of you.. Thank you CREW for all your quick Replies and Service!.. Love it.

Irresistible
United States
Over 2 years using the app
May 16, 2021

客服帮我解决了页面插入网站的问题,客服回复也很及时,耐心,很详细的告知如何操作,十分感谢。将继续试用AfterShip,很容易操作。查询体验很好。推荐这个软件。最近又增加到14天的试用期,真是太用心了。

foroulash
China
Over 2 years using the app
June 22, 2021

This App has excellent customer service, the response time was immediate with the built in chat option!

WILDBUY
United States
Over 2 years using the app
Edited February 7, 2024

Very good support.

For Your Cat and Dog
Sweden
Over 2 years using the app
April 14, 2021

Simply great! Nothing else compares when it comes to tracking. Will continue to use this app, no doubt.

FancyDee.com
Romania
Over 2 years using the app
March 13, 2017

Love the amount of customization for the customer notifications.

Twenty3
Malaysia
Over 2 years using the app
April 13, 2021

I like to have automated shipping details without even i do it manual. This app help me fulfill it. I recommend this app

MagicBunny Hat
Singapore
Over 2 years using the app
February 15, 2014

The track button is a very useful feature to have on the website, we especially like it that is has tracking for Singapore based delivery services like singpost and TAQBIN

Love for Crystals
Singapore
Over 2 years using the app
July 10, 2017

After ship has streamlined my shipping and tracking communications with my customers, and it gives my store a big brand feel. Very professional and polished, and I love the Google Analytics integration!

Crystalmind
United States
Over 2 years using the app
Edited May 23, 2021

Voila! Rohit has been very helpful in advising us in helping to verify based on our queries relating to the supported couriers. Managed to address our concern. Greatly appreciated.

LIFE IN MOTION
United States
Over 2 years using the app