Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,372)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving features and efficiency in managing customer reviews, noting that it boosts sales by building customer trust with authentic reviews. The app supports seamless integration and imports reviews from platforms like Amazon, enhancing store credibility. It offers a user-friendly interface with extensive customization options to match store themes, including review import capabilities, moderation tools, and various display options like review boxes and carousels. The app is praised for its smooth performance and professional website appearance. Customer support is highlighted as responsive and professional, with team members like Hana, Audrey, and Emily receiving special mention for their exceptional service and quick issue resolution.

December 8, 2023

After an inquiry via the chat, I was helped directly by the employee Sunny. She handled all of my hiring requests and has now added a lot of value to my online shop.
Fast and super friendly support. Simply perfect and a great employee who you should definitely keep.

_NOORSHOP_
Austria
2 months using the app
Edited May 30, 2024

Bonsoir, j'ai désinstallé l'application, le 23 mai, ça fait 5 jours. Il doit y avoir un bugue car il y a toujours des avis ( 1 étoile) en dessous de certains produits. Je l'ai justement désinstallée à cause de cette étoile, qui fait que le produit n'a qu'une étoile donc pas un bon produit.
Pourriez-vous me guider pour supprimer entièrement des étoiles en dessous de mes produits ?
Merci par avance.
Je ne souhaite pas forcément que cet avis soit publié, j'ai juste besoin d'aide pour retirer ces étoiles.
réaction rapide de votre part et je vous en remercie

byartmexbijoux
France
4 months using the app
Air Apps replied May 29, 2024

Bonjour,

Tout d'abord, veuillez accepter nos plus sincères excuses pour tout inconvénient que vous avez pu rencontrer. Il semble que nous n'ayons pas eu l'occasion de vous aider directement avec le problème rencontré. Nous vous écrivons pour vous demander aimablement si vous nous permettriez de discuter davantage de cette question et de chercher une solution.

Notre enquête préliminaire suggère que le problème pourrait provenir de l'utilisation des métafichiers de Shopify dans l'éditeur de thème pour afficher les évaluations, situés dans le fichier card-product.liquid. Pour désactiver la notation par étoiles par défaut du thème, veuillez ouvrir votre éditeur de thème, cliquer sur une carte produit, et désactiver "Afficher la note du produit". Vous trouverez ci-joint une capture d'écran pour votre référence.

Nous regrettons profondément de ne pas avoir pu vous aider avant que vous ne désinstalliez l'application. Si nous avions eu l'occasion, nous aurions pu vous aider à configurer l'application de manière transparente selon vos préférences.

Nous nous engageons à garantir que notre application réponde efficacement à vos besoins et nous apprécierions l'opportunité de discuter davantage de cette question. Veuillez envisager de réinstaller l'application, et nous serons plus qu'heureux de vous aider à la configurer pour qu'elle réponde à vos attentes.

Cordialement,
L'équipe de support AirApps

May 21, 2024

This app is not only free and has good customisation, but the customer service has been great so far, very helpful and quick to answer.
A special thank you to Tracy and Audrey for helping me out and answering all my questions.

Mini Tigress Studio
United Kingdom
1 day using the app
November 29, 2023

I recently had the pleasure of using the AVADA app for my Shopify store, and I am beyond impressed! The highlight of my experience was interacting with Sunny, a representative from their team. Sunny was not only super nice and friendly but also incredibly efficient. Within just 10 minutes, she assisted me with all the necessary integrations, making the process seem effortless.

As for the app itself, it's fantastic for managing reviews in any form. It's user-friendly, efficient, and has significantly streamlined the way I handle customer feedback and reviews on my Shopify store. I highly recommend AVADA to anyone looking for an effective and reliable review management tool. It's a game-changer for online businesses!

Monsieur Charles
Germany
2 months using the app
December 8, 2023

This app is extremely convenient for adding reviews to your store. Hana was extremely helpful in getting me to add the reviews under my product pages, & she was very nice & patient in the process. 10/10 experience!!

Crownlio
United States
4 months using the app
February 15, 2024

Excellent App ever seen, works perfectly with shopify and CJ. We are using the app with our online store "GlamourGrid" and its excellently working. Moreover, AirReview Staff namely Tiana, Sunny and Esther are quite friendly representatives who are always ready to help out customers like me as far as technical issues are concerned. Overall, a great forum. I will also suggest that CJ may also be integrated with the App as AliExpress and Amazon are integrated for importing of reviews. Furthermore, technicians sitting behind the screen are also doing well.
Best Wishes and Goodluck
GlamourGrid, Italy

GlamourGrid
Italy
2 months using the app
March 11, 2024

I am new to Shopify and the Air Product Review app is very useful to me. It is easy to use and the team is very helpful. Additionally, I can use many features for free to start.

SimplySecureWallet
Türkiye
7 months using the app
August 3, 2024

Lydia

Payless Aviation
Canada
2 months using the app
December 4, 2023

Just installed the app, so I need to see how it works when we get reviews, but the first contact with Hana great. She helped me with the interation details and everything works well!

KAINUA CH
Switzerland
4 months using the app
March 27, 2024

I had issue with importing reviews with excel files, but Pamela and Esther helped me! they edited my files, and uploaded for me as well as setting up the app correctly when I couldn't figure it out myself !

AMW Planner
United States
5 months using the app