Air: Product Reviews app & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and sales by easily collecting and displaying reviews. It features a user-friendly interface, extensive customization, and options like review import from Amazon, photo reviews, and various display formats. Automated review requests and reminders save time, while seamless integration enhances performance. Customer support is frequently praised, with staff members like Nolan, Nikita, Rosie, and Anivia noted for their prompt and effective assistance.
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I’ve had some good customer support experiences before, but Tiana has taken things to a whole new level! Honestly, I’m starting to think she might be a superhero in disguise. She was so quick to solve my issue, I barely had time to make a cup of coffee before everything was sorted. And not just that—she did it with such charm and grace that I couldn’t help but smile the entire time.
If every customer service rep were as delightful and efficient as Tiana, the world would be a much better place. Seriously, if Tiana ever starts a fan club, sign me up—I’m already a huge fan! Thanks for making my day, Tiana. You’re the best!
Tiana and Nikita were super attentive and helped me resolve all the difficulties
that I was having about installing the code and other questions about the app in general, thank you!
Heard a lot about this app and finally got a chance to use it with my store, and the support team was extremely helpful even when the troubleshooting did not really concern them! This is a HUGE plus for me! Thank you Cheryl !
Hi WarriorPlunge.com,
Thanks for giving Air Reviews a try! We're thrilled you decided to use our app for your store.
It's great to hear our support team, especially Cheryl, was so helpful - even with issues not directly related to our app. We always aim to go above and beyond for our users.
We really appreciate you highlighting this as a huge plus. Our goal is to make managing your product reviews and ratings as smooth as possible.
Thanks for choosing Air Reviews to boost your store's social proof. We're here if you need any more help with your UGC or review features!
Best,
The Air Reviews Team
Whenever I have an issue with the app the support team is always so responsive. Big thank you to Hana for helping me tonight!
I want to commend Abby for her exceptional customer service. She was professional, helpful, and resolved my issue promptly. Thank you.
This application is really useful, I recommend it. I would also like to thank Lydia who helped me when I had problems.
Here is the translation:
"Support is really fast. I highly appreciate Mia.
I greatly appreciate this application; with the free package, you can use most of the features you need.
It's not just a review; it's an entire plugin ecosystem."
Thank you really much to Audrey and William they were really nice cause i had a lot to ask them and they helped me for everything, thanks to them !!
I’ve been using the Air Product Reviews app for my Shopify store, and I couldn’t be more satisfied. The app’s functionality is impressive and has significantly improved my customers’ experience when leaving reviews. Additionally, the customer support is outstanding. I want to especially thank Kevin, who provided quick and efficient assistance, addressing all my questions in a friendly manner. Highly recommended!
Hi My Doggo Dream,
Thank you for your amazing feedback! 😊 We’re delighted to hear that Air Product Reviews has improved your customers’ experience and that you’re satisfied with the app’s functionality. Kevin will be thrilled to know he provided the quick and friendly support you needed. We appreciate your recommendation and are here to help anytime!
Best regards,
The Air Reviews Team
Fast response time Hana was very helpful, thanks for helping me.